Can I Schedule A TeleHealth Appointment?

04/16/2020

Safety and Comfort

In these new times of quarantining, social distancing, and the uncertainty of when this will all end, Coastal Ear, Nose & Throat has adapted to be able safely see and treat patients. Telehealth visits offer patients the ability to see a doctor in the same day from the comfort and protection of their own homes.  Many of you may ask how we can evaluate and treat without a traditional in-office exam. The key is knowing the difference between what can be safely dealt with through a phone or laptop screen, and what truly requires an in-person visit.

Thorough History

While we can’t perform an ear cleaning or use the microscope to examine a painful or clogged ear, a thorough history can often distinguish between an ear infection and fullness from ear wax, allergies or muscle tension. Through a cell phone screen, we can see more than you might think – ask us about paper otoscopes!

Hearing Loss

Hearing loss, of course, is something that requires a complete hearing test in a sound proof booth, but unless the loss is sudden (i.e. happened over the past three days or less), there is no need to rush into the office to have this evaluated now. Call us to determine if you need to be seen now or if you can wait a few months.

Sinus and Throat Issues

Sinus and throat infections are other examples when we would usually evaluate with a small camera, or scope, to visualize the problem area. However, via TeleHealtlh visits we can use your pattern of symptoms, along with knowledge of common disease processes, to put the puzzle together. For example, a defined set of criteria can help make the diagnosis of the classic strep throat infection, rather than traveling into the office to get a strep swab. After all, when you hear hoofbeats, look for horses, not zebras.

We are here for you!

If there is any uncertainty about your care and a more detailed exam is required, we will not hesitate to let you know. Maybe that scope exam is the only way to decide between two drastically different courses of action. Maybe a procedure is required, and the risk of waiting to perform the procedure outweighs the risk of leaving your home and coming into the office. When confused or in doubt about whether you need to come in or can be treated through a screen, just call and ask! Our priority during this pandemic is to keep everyone safe. Triaging who needs to be seen in the office, and who can wait, is one way in which we do this.

If you'd like to schedule a TeleHealth appointment, please give our office a call at 732-280-7855 and we would be happy to assist you!