The physicians and staff at Coastal Surgery Center are committed to providing our patients with not only excellence of care, but also an overall positive experience with our practice. Here’s what some of our patients have been saying:
My experience at the surgery center was excellent. I went into the suite apprehensive and Dr. Shargorodsky assured me that I would be fine. From the surgical coordinator, down to the staff, I can’t say enough how professional and kind they were. The pre-op area was very reassuring to my husband and I. I was very impressed with the detail of being so cognizant of infection. Everything in the center was very clean and sterile. Upon meeting the OR staff, I found them very friendly and professional.
This was a very good experience. I will not hesitate to recommend the doctors and the surgery center to my friends and family.
Thank you for everyone’s kindness and great care.
Dr. Houston and his staff were highly professional and explained the procedure and home care completely. The anesthesiologist did a great job too. The nurses were the greatest and provided concern and support before and after the procedure.
I don’t want to miss anyone, but thank you to Jen for listening during the prep paperwork and then seeing her the day of the procedure to say hello was comforting to me and my family. Mary, Lisa and Michelle, great job! A special thanks to Maria who called to check on how I was doing and to see if I had any concerns. I cannot say enough to all of you for taking the best care of me!
P.S. Dr. Houston, I am better for knowing you. Many thanks!
My husband and I were very impressed with the service which I received. We cannot think of any change that should have been corrected. The surgeon was so nice and made me feel at ease. I would recommend Coastal to anyone who needed it.
From the moment I met with Dr. Engel, I was at ease. His professionalism together with his calm demeanor made me feel that we were doing the right thing for our daughter. He took the time to explain to me the procedure and why it was necessary. After the consultation, I sat with the scheduler who took time to explain my insurance benefits and what I would be responsible for.
When I came back for my daughter’s pre-surgery hearing test, the Audiologist and hearing staff were beyond sweet and made my daughter feel so good. The staff educated me, and again made me feel at ease.
The day of the surgery came and I could not have asked for a better experience. Registration was 1-2-3. We were called back right away and I met with the team. Everyone was smiling and explained the process to me in a professional way. I also met with the anesthesiologist, who was extremely professional and nice.
What was so special about the whole experience was that I felt every single nurse was there to make my daughter and I happy. The amount of smiles and nice comments that we got was priceless, and made the experience so much easier than I thought it would be.
I cannot thank everyone enough for your hard work and devotion to making this whole experience a great one.
Thank you again.
We welcome feedback from all of our patients. Please go to our secure patient portal and send us a message.