Blog

Are you having issues with your patient portal?

09/01/2021

STEP 1:
You will receive an email that will allow you to activate your patient portal.

STEP 2:
Then, you will enter in your birthdate and last name.
allow you to activate your Patient Portal. Click “Verify Information”.

STEP 3:
You will need to create a password of your choice.
Click “Set Password”. Then, you be granted access to your Patient Portal.

STEP 4:
If you are filling out paperwork on the PocketPatient App,

• Complete ALL the sections at the bottom of the app
  • Click “My Health” at the bottom
  • Fill out ALL sections:
    • Demographics
    • Past Medical
    • ENT
    • Social
    • Family
    • Past Diagnosis

If you are filling out paperwork on the computer,

• After you login, click the three lines in the top left corner
• Click “My Health” at the top
• All the sections on the left need to be filled out:
  • Contact Info
  • Insurance and Pharmacy
  • Medications
  • Allergies
  • Past Medical History
  • ENT History
  • Family History
  • Problem List
  • My Forms

If you are filling out paperwork on a mobile web browser,

• After you login, click “My Health” at the top
• All the sections on the left need to be filled out:
  • Contact Info
  • Insurance and Pharmacy
  • Medications
  • Allergies
  • Past Medical History
  • ENT History
  • Family History
  • Problem List
  • My Forms