Patient Reviews
Patient Testimonials
Coastal Ear, Nose and Throat is proud to have earned the trust and kind words of patients throughout Neptune, Holmdel, Manahawkin, and the surrounding NJ communities. Over the years, many have taken the time to share their experiences with our physicians and staff. We invite you to browse our patient testimonials, hear directly from the people we have cared for, and learn what you can look forward to when you choose Coastal Ear, Nose and Throat for your care.
"An Incredible, Compassionate Doctor and Top-Notch Surgeon!If you are looking for an exceptional ENT, I cannot recommend Dr. McAfee at Coastal Ear, Nose & Throat in Neptune highly enough. I have been seeing him for over 10 years, and he is honestly the best doctor I have ever had.Dr. McAfee truly cares about his patients and consistently goes above and beyond in everything he does. His bedside manner is unmatched. He always takes the time to make sure I feel heard, patiently addresses every single concern, and does an excellent job of explaining things clearly.He is also a top-notch surgeon. I have had two surgeries done by him, and his expertise gave me complete confidence through both procedures. He combines incredible surgical skill with genuine kindness. We need more doctors like Dr. McAfee!"
"This practice is, by far, the most competent group of doctors I've come across. They treated me for multiple ear, nose, and throat related ailments.Other ENT's in the area seemed more interested in using me as a paycheck, where coastal ENT seemed genuinely interested in bettering my quality of life.I'm grateful to have found this practice."
"Its always the WAITING ... plus its EAR nose n throat n beteeen the gkass n masks i cant hear as it is. Some places have the see through masks ...(not any place local) although i do not lip read i can still figure out most of what they need by lookimg at their lips"
"I’ve had chronic sinus congestion for some time now. In recent years, it had been getting worse and about three years ago I decided to seek medical intervention. I could function during the day but could barely pass air through my nose at night. 4-5 hours of sleep was about all I could muster and that was taking its toll.I found a large ENT practice with an office in Shrewsbury and started there. More than two years and multiple visits later, including a $10k turbinate reduction surgery at Monmouth Medical, zero relief. It was as if I had never set foot in their office. I was angry that so much time and my insurance company’s money was wasted on ineffective treatments.I stumbled on Coastal ENT and started over with Dr Shargorodsky. He got right to the point with a CT scan to find out WHY I could breathe through my nose. Imagine that. The practice in Shrewsbury never even suggested such an investigatory step.I had septoplasty surgery a few weeks ago and while I’m still healing, I’m already experiencing dramatic improvements. I can breathe so much easier now and I’m actually getting eight hours of sleep every night! Anyone who has experienced chronic sleep deprivation can tell you that’s huge.My positive experience doesn’t stop with Dr Shargorodsky. Every member of the Coastal ENT staff was excellent, from the front desk people to the surgical coordinator, to the surgical team, they all impressed me as competent and professional every step of the way. That’s rare in my experience.If you have the need for an ENT provider, I strongly recommend Coastal ENT. My only regret is not finding them sooner."
"I was seen by Dr. McAfee for a follow-up visit after he put in a drain in my right ear to drain the fluid that had accumulated and so future fluid would not accumulate, so I can hear again in that ear. Because up until he put the drain in my ear I could not hear in that ear cause I was in & out of hospitals and nursing home subacute rehabs for 5-6 months to treat my stage 4 lung cancer and could not get to a ENT Doctor. So glad I finally got seen by Coastal Ear Nose And Throat, Dr. McAfee and highly recommended him."
"The service at Coast Ear, Nose, and Throat was exceptional The audiologist and the doctor thoroughly explained to me in that I better understanding of my problem and the approach I needed to do to improve my condition."
"They are very informative and give you a tailored treatment plan for your needs whatever they may be.if you have ear nose and throat issues,consider trying them!"
"like going to Coastal Ear, Nose & Throat in Neptune Township, New Jersey ENT Dr. Samuel Engel and audiologists Charlotte Parker. They do a great job with me and all the staff they all so nice to me say to me hi Sam. and i just like go there with my mom. from your patient Sam Goto🙂🙂🙂💜💜💜💙💙💙."
"Dr. Josef Shargorodsky was gentle with his exam. He looked up my nose and in my ears. He listened to my concerns and didn’t push needless exams or equipment on me. Amy, the Audiologist, was excellent at giving me my hearingexam and was very pleasant during the process. I was happy when I left the office. That’s a great feeling these days."
"Coastal Ear, Nose and Throat is a top notch practice. My audiologist, Dr. Buchholtz is awesome. I've recommended him to many people."
"This was my 1st time going to an ENT (Ears Nose Throat) Doctor. The staff here at Coastal ENT were pleasant and got me through to registration process fairly quickly. I sat in the waiting area for maybe 5 minutes then I was called into the back where I'd be seen by the doctor. I gave the doc's assistant a run down of why I was there and then she said she'd be back with the doctor in a few mins. I waited only a few mins and then they both came in. The doctor assessed me and my situation and gave me a hopeful solution. In and out of Coastal in 20 mins tops. Oh, one more thing... I find their Patient Portal a huge help and very beneficial. Log on and set up your account. You do everything on there... set up or cancel appointments, see test results, diagnoses, prognosis, the doctor's notes, put in a request, see all of your patient info, and so much more!"
"We have been going to Coastal Ear Nose Throat for many years and can confidently say our experiences have been nothing short of exceptional.Dr. Engel, our otolaryngologist, has a warm, friendly bedside manner and immediately puts my daughter at ease. He is very thorough and takes the time to go through history, explain the process and engage with the patient. I highly recommend him to anyone that is seeking an ENT.Dr.Parker, our audiologist, is in a class by herself! She also has a warm, friendly bedside manner and also takes the time to explain procedures, address concerns & will even offer suggestions. She has taken the time to explain an audiogram to my daughter as well as has gone the extra mile in procuring her solutions for her accommodations at my daughter’s part time job. She is a strong advocate for her patients and we are incredibly thankful to be under her care.The staff are wonderful at Coastal, appointments run on time and they are always so kind and courteous. In the seven years we have been going there, we have always been seen on time!Highly recommend this practice!"
"Staff is always pleasant and courteous. Dr. Charlotte Parker audiologist is very competent and patient with me. Dr. Bones is also competent and patient. I always have a good experience at Coastal Ear Nose and throat."
"Dr. Josef Shargorodsky is one of the best medical professionals I've ever had the pleasure to deal with! In addition to him being a top-notch doctor, his entire staff is very professional and kind. I highly recommend Dr. Shargorodsky and his medical facility Coastal Ear, Nose and Throat in Neptune, NJ."
"For several years I have known that my hearing was very limited. The most difficult part of having hearing loss is the stress and strain it puts on the family. My wife and kids were always being asked to repeat themselves during conversation, which became frustrating not only for me, but for them as well. Then there is the professional aspect. Sitting in meetings or lectures became impossible. I would not get all the information, and when I was spoken to, most of the time I would not even realize I was being asked a question or asked for input. This brings up the embarrassing part. I have spent several years embarrassed that I was not able to hear especially because of my young age. I've learned to read lips without even realizing I was doing it. Many times in conversation I would laugh just because everyone else was laughing. I have learned to judge moods in conversation, such as watching the facial expressions of the person I'm speaking with for the right tone. Saying things like "Ahh I can't believe that", just because the speaker looked shocked.So what do you do? Well I knew I needed to have my ears checked and I went to the local Miracle-Ear and had them checked. The audiologist told me my hearing was really bad. Really? I did't know that!! So they came up with a program, hearing aids and for a lousy 5 grand you'll be able to hear. So ok I'll bite the bullet and do it. They came in, we did one or two adjustments and I was very uncomfortable. I returned to find out the audiologist no longer works there, so I had to have the aids adjusted by someone else. Then again, and again. Before long I was throwing the aids across the room, more frustrated then not hearing. I went back and told them the aids were not working and I wanted to get rid of them. I was told i could not. So I left the aids on the desk and walked out. After some financial mess, I was charged 500 per aid as a "restocking fee". I explained to my wife I'd rather not hear then to deal with that again.Fast forward a few years my hearing was worst then before and now it was a hazard to my job. Being in law enforcement I have to be able to hear. Again young age, so retirement is not that close. I thought maybe there is a medical reason for the loss and maybe there are professionals that deal with hearing loss, not just some "salesman". So I looked into Coastal Ear, Nose & Throat. What do I have to loose?This is were the review starts. Sorry for the rant. I met Courtney Cieri, Aud, CCC-A. Courtney took me into the familiar booth where I was going to spend the next several minutes raising my hand when I hear the beep. IF I hear the beep. But there was a difference. Courtney was tracking my hearing, or lack thereof. She charted and graphed and did whatever it is she does while sending beeps my way. After it was completed she said to me that she can see where my loss is, and what needs to be done with aids to rectify that. She didn't say my hearing was really bad. We both already where aware of that. She explained in detail everything I didn't know. She was compassionate to my feelings about my struggles with my hearing loss and assured me she could help. She explained all my options. I went against one of her recommendations and she understood my reasons for doing so. She further explained if I had to change up to what she recommended she could do so easily. Now she was selling me aids, don't get me wrong, but she was selling me more of a cure. She was assuring me what the end result would be like. And she was correct. Courtney Cieri is by far the best in her field. Whatever powers that made me try one more time was, I'm glad I did. I highly recommend this life changing experience for anyone with hearing loss. She certainly changed mine. Coastal is lucky to have such an asset."
"We’ve been going to Coastal ear , nose and throat for several years now, and we love them all. Great staff and amazing audiologists with top innovative hearing aids."
"Amazing results- I have ear problems almost all my life (I am 76), including several serious surgeries. When I began getting a bit dizzy on a daily basis, I was sure it was a byproduct of my lifelong ear problems. I was really a bit skeptical when my ear doctor (from Coastal Ear, Nose, and Throat), after I told her of my symptoms, suggested that I get therapy. I made an appointment with Dr. Janine DeBrito of Coastal Ear, Nose, and Throat for an evaluation and she suggested a series of sessions to work on thecauses of my dizziness. I honestly (at this point) had my doubts about therapy helping my problem.. Well, I was very wrong! I have just finished 10 sessions with Dr. DeBrito and my dizziness is virtually gone.She worked me through a series of exercises to improve my eye/head movements that caused my problem. I want to sincerely thank Dr. DeBrito for her caring and expert sessions; and also thank her receptionist Kelseyfor accommodating me in my appointment scheduling."
"My experience at Coastal Ear, Nose and Throat was better than I could have ever expected. I was a vestibular therapy patient with Dr. Janine DeBrito and the level of care I received was phenomenal. Dr. DeBrito and her staff, especially Kelsey, were always welcoming and friendly. They erased any fears I had about vestibular therapy. After a concussion, I thought I would be stuck with debilitating headaches and dizziness for the rest of my life. Dr. DeBrito has made a huge impact on my quality of life and I cannot thank her enough. I highly recommend Dr. DeBrito and Coastal Ear, Nose and Throat!"
"Dr Brad is one of the kindest and professional members of Coastal Ear, Nose and Throat. Dr. Brad has been so wonderful with the handling of my mom's hearing aids."
"LOVED my visit with Dr. Roche at the Neptune office. I had to bring my toddler in for an exam and I am so glad that I chose this practice. The office is immaculate, updated and the front desk staff in very friendly. They had a large waiting area and than a completely separate childrens waiting room that was spotless and had toys and books to entertain my little one. Our visit with Dr. Roche was perfect. His calming, soft toned nature immediately put my daughter at ease. His examination of her ears, nose and back of her throat was done with such gentle care.He diagnosed an ear infection and gave us some options for treatment. He did not force oral antibiotics at us (which are so over prescribed IMO) but rather gave us local ear drops to try first.We look forward to our follow-up visit in a couple of weeks!"
"Coastal Ear, Nose and Throat squeezed me in when I called needing a an appointment. Not only are the doctors exceptional, so is the staff!"