Patient Reviews
Patient Testimonials
Coastal Ear, Nose and Throat is proud to have earned the trust and kind words of patients throughout Neptune, Holmdel, Manahawkin, and the surrounding NJ communities. Over the years, many have taken the time to share their experiences with our physicians and staff. We invite you to browse our patient testimonials, hear directly from the people we have cared for, and learn what you can look forward to when you choose Coastal Ear, Nose and Throat for your care.
"Pleasant staff and I loved Dr. Houston's easygoing and knowledgable personality. He came as a recommendation to me and I can see why. I highly recommend them!"
"Had a very positive experience with Dr Houston at Coastal ENT. He really took the time to evaluate me, explain his findings and the next steps for my care. I left feeling well informed and relieved that my care was in competent hands. Highly recommend Dr. Houston!"
"They were very hospitable"
"Excellent doctor and staff"
"I was taken in a few minutes before my scheduled appointment by a friendly and cheerful Medical Assistant. The doctor did a thorough examination. I was instructed on how to treat my sinus issues."
"Everyone is so helpful and Dr Houston is the best. Great visit"
"Great staff! Great experience!!"
"Always helpful with my hearing needs. Knowledgeable and Informative. I am pleased with my hearing aids and service. Dr Houston was kind and answered all my questions. It was a good experience"
"Wonderful experience. All staff are extremely helpful and professional. They were so accommodating and helped my mom transfer from a Wheelchair to the examination chair. Dr Houston restored my mom’s hearing by placing tubes in each ear. Her quality of life has greatly improved. Highly recommend."
"Appointments are handled in timely manner ... office staff are always professional and efficient... Dr Houston is terrific..He id helpful. and informative ...,and did a great job helping me hear again..."
"I was super impressed that Dr. Houston gave me the attention and time I needed during my appointment.The overall experience from start to finish was excellent. I didn’t have a long wait and all the staff were professional."
"Dr. Houston and his staff were professional, and friendly. I would highly recommend there practice to anyone dealing with chronic pain, or conditions, that require ENT professionals."
"I feel strongly that my visit To Coastal ENT was one of the most positive experiences I have had at a physician office.Cynthia, the medical assistant was such a joy to spend time with! She was so warm and so kind, and she had the best sense of humor! She absolutely made me feel so comfortable.Dr Houston was so knowledgeable and helpful and I feel like I am going back to my neurosurgeon, My Neurologist, and my physiatrist with lots of information that I understand And appreciate.I can’t thank them enough, And, I absolutely recommend Coastal ENT!"
"First time with Dr Houston and first time at office and it was overall a positive experience . The staff was friendly and my wait time was not long. Dr Houston was efficient and did listen to the issues .My only dislike is the main receptionist area is not private and everyone can hear your personal business.But am glad I choose this ENT."
"Great (bedside manner) , very through,. A caring staff."
"Dr. Houston provided a clear path of options with expectations, made our decision effortlessly."
"Friendly staff and amazingly skilled doctor."
"Seen promptly. Dr. Houston listens, spends time and solves problem."
"I've always had a positive experience at coastal ear nose and throat. Doctor Houston is the best doctor, he listens and he's very caring. He has helped me with my ears for 12 years. My visits go very well. Thank you Doctor Houston Today is 7/15/2026 I'm adding to my post about Doctor Houston I think he should be on the cover of People magazine with great articles and reviews and his opinion of his experience with all different challenges he tackles with his profession everyday. Plus I absolutely think he should be on GMA to explain all about our ears,noses,and throats. He and his other colleagues and staff are wonderful! Over the years he has taken care of my son, grandson and another colleague took care of my granddaughter. Each visit or check up Doctor Houston gives you a positive outlook and explains everything to his fullest to his patients. I've been a patient for 14 year as of January 2024!"
"Dr Houston is excellent . Professional yet friendly. Highly recommend"
"Dr Houston is excellent . Professional yet friendly. Highly recommend"
"Prompt and courteous receptionist. Dr Houston was through and explained all procedures and results as he always does. Very helpful and professional"
"Great place and great doctors."
"Excellent service from check in to audiologist visit with Dr Buchholtz and with Dr Houston, very thorough with explanation of hearing issues."
"My first visit, was very impressed! Wanted to have ears cleaned from wax, as wait to see my primary and the VA, would have been close to a month, as not a serious problem! Had an appointment for a new Hearing Aid to be fitted, not aware of wax problem, until Audiologist recommended before new hearing aid was installed!"
"Quick, professional and friendly.Dr. Houston is great!"
"Civilized office. Thorough Dr Houston. Highly recommend."
"Dr. Houston is very thorough and understanding to symptoms. I just finished three years of allergy shots and am very pleased with the professionalism of Dr. Houston and the office staff and the nurses administering the shots. Thank you!"
"Dr. Houston was recommend to us by a very close friend. My son has needed his tonsils out for a long time and I was apprehensive about it. The staff is very nurturing, compassionate, and welcoming. Its a great office. Dr. Houston himself is an absolute amazing doctor and surgeon. He is a facts and numbers guy. Other reviews say he is "arrogant" , but he isnt at all. He is clearly very knowledgable in his field, and he is a straight shooter, which I really appreciated. He took his time to speak me before the procedure and explained to us just how the healing process will go. He was completely on the money about what to expect. The surgery was quick and I felt confident that my baby was in the best hands possible. Rumors around the office staff are that Dr. Houston is the best surgeon, if you ask. I must agree. I wouldnt have trusted anyone else with my son."
"Dr. Houston was so wonderful. We have had recurring issues with my son’s tonsils and after seeing him it’s the first time we have some answers and resolution to the situation. He was calm and gentle with my 4 year old scared child, which kept him comfortable and feeling safe. On top of that, Dr. Houston took the time to explain everything in detail and was patient with our questions as parents. I wish all doctors were as kind and thorough as he is. I can’t recommend him enough!"
"Dr Sean Houston is excellent diagnosed the problem and resolved it ."
"Doctor Houston & Dr Mitscovich are the absolute best doctors I have ever seen. They both helped me immensely with a chronic ear problem."
"Always on time , patient, professional along with entire staff"
"Excellent Doctor! He solved my problem Immediately!!"
"Dr Houston is an excellent Physician,He cares for each and every patient with the attention needed."
"I was taken into the office at my appointed time I saw Doctor Houston and he was very knowledgeable and helped me with my decision. Very good office staff all the way around"
"There was no wait time and staff was friendly and efficient."
"Very efficient, from intake to end of visit. First time at this office, all reports and results were available for review by Dr Houston.Very organized. Delivered required reporting to other drs.Good experience"
"Dr Houston always takes the time to answer all of my questions and to put my mind at ease.I have tubes in my ears and had a fatty tissue in the back of my neck that only Dr Houston could figure out what was going on.When in doubt, Dr. Houston will figure it out!!"
"Competent staff and thorough"
"Great experience. Efficient and friendly staff. Dr. Houston was clear and thorough. Great Office."
"I have been a patient of Dr. Houston’s for many years. My recent office visit was on par as always. Front Desk staff extremely efficient and courteous. Wait time for scheduled appointment was only a few minutes. Once in the patient examination room, technician was welcoming and pleasant. When Dr. Houston entered examination room, he was pleasant, listened to my concerns, prepped and performed examination, spent time with me for Q & A and prescriptions were electronically sent to my pharmacy on the spot. Dr. Houston concluded that he would be available to me if I had further concerns and departed politely and respectfully. My overall experience, as always, was 5 stars plus!!"
"Dr. Houston did a thorough examination and was very personable. I'm grateful another doctor recommended him for my sinus issues."
"Very good experience. Knowledgeable doctor. I felt he listened to my issues and addressed each one without rushing my visit."
"Everything went smoothly from the check-in to making my next appointment - all with friendly efficient service."
"Always a pleasant experience. The office staff are nice and helpful and Dr Houston is thorough and never rushes through the visit giving me time to ask questions"
"Dr. Houston was amazing and explained thoroughly everything we needed to know. Great doctor!!"
"From setting to the first appointment to the follow up, everything was well thought out and very smooth. Dr. Houston and his associates are top notch. I would highly reccomend their services and I an very particular with whom I see and reccomend for medical services. Sincerely, Mike Z"
"Avery good experience."
"Dr Houston is one of the best as far as I'm concerned ..... and has a staff that represents and assists him well.... They are professional ...proficient kind ...caring and very welcoming ..."
"We had a very positive appointment with Dr. Houston. he was extremely thorough, professional, kind, and clear with his assessment of my ENT condition. We have the utmost respect and admiration for him as a person and physician. We have the highest praise as well for the staff of Coastal ENT."
"Dr. Houston is so knowledgeable and understanding"
"Office was very organized and spacious. Employees were courteous and pleasant. The appointment was punctual and didn't have to wait. Dr. Houston was so kind and engaging with my 13 yr old. Talked to him the entire time to keep his mind occupied while he did what he needed to do, and then directed conversation to me regarding what he did and what to expect."
"Dr. Houston has been treating my condition for over 25 years. I receive excellent care."
"Dr Houston is great. I have been his patient for 25 years- now my son who is 7 is also a patient. He is so skilled in his area of expertise that he performs what needs to be done with ease and minimal discomfort in such a short period of time. He was great with my son. Extremely knowledgeable and very direct which I can appreciate. Highly recommend. My son needed his nose cauterized due to nasal hemorrhages and he made this process seamless. Engaging my son in conversation about his legos and before you know it we were done! Highly recommend!"
"DR Houston is wonderful ,He cares about each and every patient like they were his only patient.."
"As always, prompt and thorough service."
"Been a patient of Dr Houston’s for a few years now. He is very knowledgeable and always kind and listens to my concerns. I always feel better after leaving his office."
"most importantly, the doctor took all the right steps to inspect and clean my ears and to confirm whether or not I had any infections that needed to be treated.As an aside, if I may, not a very warm and fuzzy personality, but having said that he took care of business, and that was the main reason for me being there!"
"Dr Houston is an outstanding doctor."
"I totally recommend Dr. Houston. He is very knowledgeable and explains everything so clearly."
"Really enjoy my experience with ENT and very efficient."
"Dr. Houston as always was caring of my needs, efficient without rushing and taking time to answer any concerns I had."
"The staff is friendly and greeted me immediately upon entering the office. Office team works efficiently and professionally. Eye contact and friendly smiles across the board. Dr Houston examined my daughter thoroughly and was patient with his time. Best office experience hands down!"
"Dr Houston was excellent He got right down to it by cleaning my ears. Then went on to answer all of my questions He was very efficient"
"Dr. Houston is the best and always provides a detailed explanation of hearing test results and offers options to address issues."
"Efficient, courteous, and professional, thank you for a good experience. Dr Houston personal , great bedside manner , and he fixed me ."
"My check in was fast. Before I knew it, my name was called and Katie led me into Dr. Houston's office and asked me some preliminary questions. Dr. Houston came in and explained what he was going to do. I had complained of a slight feeling of water in my ear. He did a fast and thorough job examining my ears and taking action by removing a wax build up in my left ear. That was what I needed. No more water in the ear. My hearing also improved. I'll go back again if the need arises."
"Very concerned about my health issues , answered all my questions ."
"I have ongoing hearing issues. Today, I saw Dr. Buckholdz and Dr. Houston. Both were thorough in their examinations and provided very clear explanations."
"Seamless check-in. Pleasant staff.Dr. Houston and his assistants were professional and thorough.Highly recommended facility."
"Dr Houston was very thorough and took his time explaining everything to us. Patient and friendly."
"Thank you Dr. Houston for the excellent service. I was a bit worried about the examination of my throat but it was painless and quick. The diagnosis was an unexpected surprise and not serious. The rx was easily obtained and very inexpensive."
"Dr. Houston is the best. Knows his stuffExplained everything and was pleasantWould recommend him to any one"
"For some reason my husband‘s name came up, but this review is from his wife, Mary Woodward-Thomas. Dr. Houston is the absolute best ear doctor I have ever seen. He has helped me immensely with chronic ear problems."
"Dr Houston is an extremely caring and knowledgeable doctor. He explains the medical problem in layman terms and provides practical solutions. I would highly recommend Dr Houston."
"Dr.Houston is very knowledgeable and right to the point."
"Dr. Houston is the best Never had a disappointing experience with him .Knows his stuff"
"DR HOUSTON WAS GREAT! WOULD HAVE RATED THE PRACTICE 5 STARS BUT FOR ONE REASON - APPOINTMENT AT 2 PM SAW DR AT 3:05"
"Great team of experts, very knowledgeable, efficient, and cordial"
"Very efficient check-in Dr. Houston was great, Identified and solved my problem right away. Would highly recommend him !!"
"Doctor fully explained procedure, discussed results and suggestions for easing symptoms."
"Courteous, efficient, and competent practice."
"Dr Houston and his staff were terrific..., they cleared my clogged ear canals and gave me my hearing back... I have found my ENT... Thank You"
"Dr. Houston and his team are friendly and professional. Dr. Houston discussed my concerns with me and provided treatment options, which he explained. I felt involved, and understood. The front desk staff does an excellent job checking patients in and out in an efficient manner. You can call the office and speak to an actual person if you have questions or to schedule an appointment."
"Dr. Brad listened to my issues. Took a long time explaining what he thought and presented next steps. I really appreciate his time and efforts."
"The place só cleaning , and organization it’s good ! The doctor so amazing and completely amazing"
"I have been going to Dr. Houston for over 15 years. He is the best. I have never had a bad experience going there. And since this year my daughter has been going to see him and he is so good with kids also."
"Great team. Very efficient, clean, courteous, and competent. Saw Sr Houston in Neptune office. Issue was resolved. 100% recommend this team."
"Great experience all around! Office staff is very nice and professional. Dr Houston is FANTASTIC! Could not recommend him more. My son had his tonsils and adenoids removed and ear tubes put in, everything went perfectly and it’s helped my son so much."
"After many years of loss of hearing dr Houston introduced me to dr McAfee. The coastal team gave me my life back. I'll always be great full thank you"
"I know my ears are in good hands when Dr. Houston examines them."
"I had such a positive experience with Dr. Houston. He was kind, caring, and incredibly patient throughout my visit. He took the time to listen, explained everything clearly, and made me feel truly comfortable and cared for. It’s rare to find a doctor who combines such compassion with professionalism. I’m very grateful and highly recommend him!"
"Dr. Houston is always looking out for what's best for his patients! He is the best at what he does."
"Dr. Houston is amazing. He is careful and very thorough. He has helped me every time I’ve had to see him. Can’t praise him enough!!"
"My second place of peace and tranquility after my home and family , is your Family ! All whom I meet are gracious and let you know they care. Thank you for being you. Alex Schobel 🗣️👍"
"Dr. Houston was exceptional. He clearly understood why, and when, I was experiencing dizziness. He proceeded to thoroughly check both of my ears. A series of exercises were performed with me sitting up, head moving left and right. With my head resting, as if on my pillow, he made several more movements of my head. To my satisfaction, the dizziness that I had experienced for so many days, was now gone. At bedtime I am able to move my head to the right on my pillow, and raise up from the bed, without any dizziness.I want to also add, that Bree was so thorough and efficient. She brought me into the examination room and reviewed my medical history, including medications. She made sure that every reason why I was in the office was well documented for the doctor.Thank You, Bree and Dr. Houston."
"I was impressed with Dr Houston and Jamie. I think I'm in good hands"
"Dr. Sean Houston is a terrific doctor."
"The office and exam room was very clean. Everyone I encountered was pleasant and answered any questions I had. Dr. Houston explained clearly any issues that pertained to the reason I was there."
"Coastal ENT is great! Dr. Houston is the best! Highly recommend him!!"
"Dr. Houston is top notch!"
"The best care by all there.. Dr Houston is the best ENT physician I have been to for my ear problems.Truly the best. I highly recommend him ."
"very good"
"Dr. Houston is the best!"
"El personal que me atendio fueron muy amables"
"Very, very professional and personal. Would strongly recommend Dr. Houston and Coastal to all."
"I was able to get an appointment for my first visit to the Neptune office within a few days due to a infection of my parotid gland. Doctor Houston is knowledgeable and explained clearly the cause and how to remedy my issue. The office is run efficiently by friendly staff. I am very satisfied with the entire experience. Thank you for taking care of me."
"Coastal ENT is very well run--everything was easy to do, from making an appointment to checking in. Dr. Sean Houston was professional, knowledgable, and kind, which is everything one could ask for in a doctor."
"Dr. Houston was kind and attentive. He also has a sense of humor, which was a pleasant surprise. He was thorough in resolving my issue."
"I have been a patient of Dr Houston’s for over 10 years and know I am in good hands. Extremely smart, kind and explains things so that I understand it. Highly recommend him."
"Very pleased with office personal. Limited wait time. Doctor was extremely professional Satisfied all my questions."
"Dr. Houston saw my niece and was simply wonderful. He took his time to give her a thorough examination and explain her issue. What a delightful experience. There should be more doctors like Dr. Houston. Thank you doc!!!"
"The office was very efficient. Dr. Houston was very experient and thorough. He was able to quickly identified the source of my pain."
"The check-in is easy and doesn’t take long. The staff are all very friendly and remember who you are from visit to visit. The doctor is knowledgeable and easy going. Dr. Houston listens to my concerns and considers all related issues. He is careful and considerate of my comfort level during any procedures. He takes the time to thoroughly explain everything he is doing and everything he finds. I wouldn’t see any other ENT."
"Dr. Houston is an exceptional and highly knowledgeable Doctor! I wish every doctor would be so professional and efficient! Thank you Doctor for all you did. The stuff and office provide excellent care."
"Dr. Houston, thank you so much and God Bless you and your family!"
"Dr. Houston answered many of my questions and prevented another nose 🩸 bleed and verified that I have a deviated septum that is not fixable at the moment. Thank you for a very good inspection and for adding medicated gauze for my nose."
"Very knowledgeable, friendly and courteous."
"My appointment could not have gone any smoother. I arrived 15 minutes before the scheduled appointment was greeted promptly and after a brief conversation was asked to take a seat.Within 10 minutes my name was called and I was in the exam room with an Assistant who took more detailed information and before he was done Dr Houston was in the room.He was thorough by on examining me and very deliberate in articulating his diagnosis. He freely exchanged dialogue with me and had the “bedside manner “ I was looking for in getting to the root of my problems.In all it was all around a very professional visit which I would highly recommend to others."
"The precise organization of this office cannot be believed!! Excellent staff and doctors !"
"Exceptional Dcotor. Exceptional Staff.Provided Expert & Knowledgeable Care."
"Dr Houston has been amazing with my husband and my daughter! Professional and really knowledgeable!"
"Doctor Houston is absolutely the best!"
"Great doctor and staff 👏"
"A excellent example of how all medical offices should be run. The Doctors are knowledgeable do not leave you waiting for your appointment more than 15 minutes this doctors off ice is run extremely well."
"Dr. Houston is the best ENT doctor."
"Dr. Houston was wonderful. He took the time to read. My chart explained everything that was going on with my balance. I would highly recommend him."
"The staff at Coastal is exceptional, and DR Houston sets the tone for this organization of excellence. His personal investment in my care and concerns have made a difference in my hearing quality of life. Keep up the good work all!"
"Dr Houston is the best very caring"
"Dr Houston is a great diagnostician and was extremely gentle using the scope to examine"
"Dr Huston is an excellent doctor. When you meet with him he is all business and efficient in determining prognosis and course of action"
"Dr Houston is efficient kind patient . He explains things in a way that is very easy to understand . Highly recommend dr Houston !!!"
"I had my first appointment with Dr Houston yesterday.I found him extremely “patient friendly” and quite informative. He listened carefully to my concerns and addressed all of my questions in a very professional manner. I’ve already implemented all of his suggestions.His PAs and back office / reception staff were also very effective and professional.I already recommended this office to friends."
"So good with my daughter. Very professional."
"The office was highly efficient and certainly clean, bright, and cheerful. Dr. Houston entered the room, attentively listened to my concerns, addressed them professionally, and demonstrated great expertise. I had a scab in my ear resulting from an unfortunate injury. Dr. Houston skillfully removed it, conducted a thorough hearing test, and reassured me that I had no hearing loss. For several months, I had been experiencing pressure issues in my ear and difficulty hearing properly. Remarkably, Dr. Houston resolved the problem within ten minutes. His expertise and prompt resolution were truly impressive."
"Dr Huston was excellent. Very patient, he took his time with me, explained what procedures he was going to do and discussed with me what my issues were I great detail. Very good doctor and office."
"Muy eficientes y muy buena atención."
"Dr.Houston was straight up knowledgeable in working an finding out my diagnosis’s with my ear problems, thank you Dr. Houston for taking care of me and allowing me to hear again"
"Dr. Houston at Coastal Ear Nose and Throat was exceptional. Took care of my ear issue in 1 visit. The staff were courteous, attentive, and efficient. Excellent experience from start to finish."
"Great place, wonderful people, clean and friendly!"
"Dr. Houston was professional, knowledgeable, and caring. I’d highly Recommend them."
"Excellent doctor !!! Staff very pleasant and helpful !!! Definitely will go again when needed !!!"
"I brought my elderly mother here. All office staff were friendly, patient and professional. Dr. Houston was wonderful. He took his time and thoroughly explained everything."
"Very informative, calm, great bedside manner. My 5 year old loved loved it here. Will spread the word to friends. The receptionists were amazing, very professional & anyone that can make my child feel comfortable in a doctor setting, that deserves 6 stars imo."
"didn't have to wait longDr. Houston was thorough in his examination"
"Well run office. Very efficient. Dr and staff were caring, competent and professional. Would highly recommend Dr Houston."
"Dr. Houston is excellent. Office is well run. My visits all went well."
"Dr. Sean Houston is highly knowledgeable and very thorough. He explains everything so you can understand and answers all of your questions. Other doctors could learn from him. I will not go to anyone else."
"Dr. Houston is wonderful, thorough & kind pleasant doctor and his medical assistant is extremely nice. The front desk woman who checked me in was very nice too!"
"Dr Houston saw me shortly after my appointment time, and diagnosed my ear pain.Very satisfied with the experience."
"Great office, incredibly on time and professional. Will definitely be going back for any other ENT issues that I have. Front desk was very friendly and Dr. Houston was incredibly informative and helpful"
"Quick and efficient"
"Excellent"
"Excellent and thorough care, timely appt"
"Dr. Houston had the most wonderful bedside manner and made my son feel very comfortable while cleaning his ear. He answered all of my questions and did not rush us out the door. The staff were friendly and super helpful."
"This was my first visit to Dr. Houston. He was very professional but easy to talk to. He took the time to ask me about my medical history, listened carefully as I explained my complaint, and was able to provide treatment. I would highly recommend Dr. Houston."
"Absolutely amazing experience with dr.Houston! I was so worried how my daughter would react on the procedure but he made it so smooth and quick, explaining everything while doing it. Calming down her and me! Thank you doctor! I wish every doctor would be so professional, nice and efficient!"
"Dr Houston is very professional and thorough. I would highly recommend him."
"The office is clean. The staff are friendly and professional. I'm impress with how well the office is organized. Dr. Houston is a caring and professional doctor."
"I thought Dr. Houston was very thorough and explained diagnosis in detail."
"Front desk check-in is efficient and easy.The staff is kind and patient. Dr. Houston is professional and caring. I will highly recommend Dr. Houston."
"Minimal wait, extremely pleasant staff, and excellent,thorough physicians .."
"Dr. Houston provided professional and courteous care for a new patient. He answered all and any questions about my doctor's concern."
"Nice front desk workers. Doctor was easy to understand. Great experience"
"Dr. Houston is knowledgeable and professional. He sets the standard for modern medical care. I wish my other healthcare providers were this effective and efficient."
"Always professional and informative. Explained my concerns thoroughly Dr. Houston & team....wonderful"
"Office busy but check in n check out moved fast. Everyone was professional & positive."
"Excellent staff! Well run operation."
"Admissions was efficient and easy. Help with registration was fully appreciated. Doctor's explanation of medical problem was clearly and professionally explained."
"Office staff efficient. Dr straight forward explained well and answered my question Id recommend him..Dr Houston"
"Staff was great and organized, very little wait time and we loved Dr. Houston!"
"Thorough"
"Very well managed."
"Staff is ALWAYS kind, patient, accommodating, and supportive!!! Ladies at the front desk are absolute saints… rockstars!!! Grateful to Dr Houston, Sally, and Owen!!"
"Great exam and totally explained everything thoroughly."
"Great staff-always pleasant and helpful. Dr. Houston is very thorough and caring. He spends time to explain."
"Well informed, no waiting, easy to talk to the Dr."
"The only reason I didn’t give it 5 stars was because the wait was a little longer than I’m used to. In previous visits to this group, I have always waited less than 10 minutes. At my most recent visit, however, I waited over a half hour. Aside from that, the staff is great, and Dr. Houston is amazing!"
"Great 👍"
"The staff very good. Dr Houston wouldn’t let me talk. Every time I went to talk he would talk over me. And then said I was anxious about everything. I just wanted to be heard and then him speak."
"My visit with Dr Houston was a happy one! :)"
"Dr. Houston was very clear and easy to understand and provided options that helped me decide on next course of action"
"Very reasonable waiting time. Both Dr.s Houston and Buchholtz are great!"
"Extremely knowledgeable and has an excellent technique and answers all questions with dignity and respect."
"Amazing"
"Staff was helpful even though the systems were down. Dr. was excellent, approachable and thorough. His assistant was also very good."
"Nice location and building. Wait was very short. Great staff. I’ve worked with Dr Houston for many years, always with excellent results."
"I was recommended to Dr. Houston and am very happy I followed that recommendation. I felt that he was personable knowledgeable and in command. I look forward to any medical assistance and advice he provides to me in the future.Thank you Doctor.Joan Truesdale"
"Everyone was so nice Dr Houston took his time n answered any questions I had I would recommend this Dr n office. More Drs offices should have nice workers like this office"
"Explained my diagnosis and treatment very clearly, quick to arrange surgery, and great to get me the appointment so fast in the first place. Thank you."
"As always, Dr Houston and staff provide excellent care. Appointment never feels rushed. Dr Houston lets you know that he is paying attention. He is thorough and caring. I highly recommend him anytime I’m asked if I know a good ENT. He’s the best!"
"Very clean welcoming atmosphere despite looking super clinical .. Quick service ..caring staff .. and even tho I cried like blubbering idiot thru my entire visit the Doc remained patient and reassuring and it was very much appreciated"
"Recurring right ear problem. Leakage & wax & loss if hearing in ear"
"The wait was a little long but Owen and Sally were great and my son loved Dr Houston and he was very thorough with my son!"
"Polite. THOROUGH. EASY TO UNDERSTAND"
"The office and appointments times are ran like a fine oiled machine. Dr. Houston is the best in he’s field"
"Dr Houston worked with much skilled experience and efficiency! We are grateful for his excellent work!"
"As always the checking to close out was great. Dr. Houston is a great at what he does. I was in and out for my check up."
"Dr. Houston provided a thorough exam, diagnosed my problem, and provided a detailed explanation. Office staff was efficient and helpful."
"Have seen 3 physicians so far at this practice and all we’re so nice and knowledgeable and caring."
"Dr Houston is caring and competent. Very satisfied with his care. Dr. Houston is the best."
"The staff was extremely friendly & helpful. The Dr's were Excellent."
"Very Professional. Dr. Houston thoroughly explained the procedure which left me confident that I will have a positive outcome. Staff very courteous and professional as well. Only negative was the wait time"
"Seen very quickly Dr Houston was awesome very direct in his info and I greatly appreciated that and he know his stuff, because this was our 2nd opinion and he looked in my daughter's throat and said yup they need to come out ( her tonsils) ! I'd recommend him to anyone looking for a great ENT"
"Dr. Houston described my son's situation perfectly in laymen's terms. It was insightful. The only downfall, our appointment was a 2pm, he saw us at 245pm. 45-minute wait. Granted, we were told in the waiting area that it would be a long wait or we could reschedule. To reschedule, it would be almost a month before we came back in again, so we had to wait."
"A kind doctor who made it easy to understand what needed to be done with my child."
"Even though the staff was very busy, they were very pleasant. The only problem everything moved very slow. I have a 2 o’clock appointment and didn’t get to see a doctor until 235. If they give you an appointment you should be close to appointment time when you see the doctor."
"The staff are great and really friendly. The dr was amazing, straight forward, and calmed my nerves. I’m glad he’ll be the one doing my sons surgery!"
"Dr. Houston was very personable and knowledgeable about my symptoms. I felt comfortable with the plan of treatment he developed. The office staff were very helpful during each stage of my visit and I did not wait long for my appointment."
"Awesome, caring, kind, professional."
"I booked my appointment approximately 3 days in advance. I arrived and was seen within 25 minutes my appointment. Everyone was so friendly. Dr. Houston did a thorough check and made a diagnosis- keeping me informed the entire time.my entire visit took about 1hr and 15 minutes. Fast and Convenient!"
"Dr huston always take the time with my elderly mom to chat , his bedside manor make a big difference. We highly recommend him."
"Very pleased with the level of service and attention we received from Dr. Houston and staff. The office is clearly a busy one, but we never felt rushed or ignored by anyone."
"Happy with Dr Houston’s exam but often get follow up paperwork detailing the visit and what was found. Next time I’ll bring a notebook."
"Good experience very busy office but very organizedShort wait time pleasant office staff was my third visit highly recommendVery convenient location especially coming from the parkway"
"The best ! Dr Sean Houston is wonderful!!"
"Dr. Houston was really wonderful with my 6 year old son."
"Dr. Houston and staff were kind and caring. They did much to ease my daughter's anxiety about her procedure. The only negative is the waiting area was very crowded."
"The wait to see Dr Houston was longer than most, but all the staff was professional and helpful !"
"Thorough and helpful"
"Dr Sean Houston is amazing. He listens to your symptoms and explains his reasoning for diagnosis for medecine. He also makes you at ease for any concerns you have. The absolute best!!!"
"Was seen in a timely manner, Dr. Houston was courteous and very informative as to my particular problem and offered a solution."
"Very pleasant staff, clean environment and informative visit. Thank you!"
"Dr. Houston took his time to share his knowledge and was very helpful. Also, they were helpful in getting my daughter fitted for earplugs so she could safely swim in the pool. The staff is patient and kind. Very organized office practice."
"The visit went well, just had to wait a little longer to be seen because the doctor was running late I was told."
"From the moment I walked in the staff was very pleasant & welcoming. Even though a overheard a patient Becoming very smart mouth with one of the Staff at the front desk she remained calm and very open to explaining to him what the process was, he continued to be ignore what she was trying to explain but She still remained very professional. Dr. Mary Has always been my doctor but now that she ishe is only in the administrative practice My experience with doctor Houston was very professional and he explained everything to me step-by-step I was very comfortable with him now being the doctor that I will be see if I have any ENT issues. He made me feel very comfortable."
"We had a great experience with Dr. Houston! We had a really bad experience with two other ENTs. When we needed to see another one, my son's ped said "I want you to see Dr. Houston. I think he will be a good match for your family. He listens.". She was absolutely right. Dr. Houston was concise, approachable and helped put pieces together from my son's complicated medical history that other specialist did not do. The only reason I gave 4 stars was because there was a front desk woman who was a bit rude when I went to check on the wait time for my son's appointment."
"Great practice"
"Dr. Houston takes the time to listen to his patient, evaluate records, and examine symptoms. He sets a course of action to correct what is wrong. He will clearly explain his findings and his plan to bring you back to a quality of life that is realistic."
"Took my 12 day old son to get his tongue tie cut. The doctor was thorough in exam and explanation. Surgery went well, he explained everything he was doing throughout. Very pleased with service and experience."
"Very kind, caring, detailed. I reccommend Dr. Houston highly!"
"The young receptionists are not very professional in their handling of patients who are checking in. They were laughing and talking loudly while keeping the next patient waiting. The line didn’t move quickly enough because of this, and even though I arrived five minutes early and was the third person in line, it was ten minutes past my appointment time before I was checked in and able to sit in the waiting area. It was difficult to hear what the receptionist who checked me in was saying because she talked too fast and low while the other girls were talking loudly. She was visibly annoyed when I asked her to repeat herself because I couldn’t hear her. Employees shouldn’t have an attitude with the patients.Dr. Houston is a very professional, skilled doctor who always explains everything and is very patient. He’s the reason I will stay with this practice."
"Very good in office. A terrible phone system. Can’t get a hold of the office."
"Office staff was very professional. Dr Sean was was thorough And he took his time explaining things to me. I am going to recommend coastal ENT to all my family and friends."
"Dr Houston took great care of our son from the hospital stay, surgery, and follow up. He made my husband and I feel at ease with the procedure"
"Excellent doctor spoke so I would actually understand."
"We had a great office visit; Dr Houston gave us excellent service as always. A very professional service.Thanks"
"Dr. Houston and all staff at Coastal Ear, Nose and Throat in Neptune are top notch! I couldn't ask for better or more personalized care for my daughter. They are knowledgeable, highly organized, informative, and caring. I wouldn't go anywhere else!"
"We usually see Dr. Houston, but I order to get my son is sooner for his bloody noses, we saw Dr. Shargordsky. He was great and would not hesitate to see him next time. Overall, Coastal is one of the best ENT’s around with the wonderful doctors."
"On time, pleasant and informative"
"Dr. Houston is one of remaining “old-school” physicians that not only diagnoses and treats problems, but takes all the time in the world to address your anxiety about the problem. He has been my ENT for many years now and I would recommend him highly to anyone. You will leave the office knowing that you’ve had the best care possible! By the way, not to slight the staff…. They are also caring, kind, and patient!"
"Love the Dr. HOWEVER THE OFFICE NEEDS TO BETTER HANDLE SETTING UP THE SURGICAL APPTS. Lord knows I don't have 30 mins to sit there waiting just to go sign paperwork. Meanwhile everywhere else just calls me and sets up the surgical appt. This needs to better be handled. Because now while my son needs to get tubes in his ears he can't even be seen again until August. This should have been handled right the 1st time around. As a single parent who just started my job while waiting so Long I had to leave to get to my new job. The 1st job I found in 2 YEARS. Espically living 45 mins to an hour away."
"I have known Dr Houston for quite a while, He is truly an amazing person, He lives to heal others and to improve lives. It would be difficult to find a Doctor/ Person that would provide better care than Sean. I am grateful we met and for his dedication to making this world a better place for all."
"Dr. Houston takes the time to listen to your medical concern and explains his conclusion and the recommended treatment plan."
"My husband just had his second visit with Dr. Houston. Dr. Houston's is a very personable & compassionate Dr. He is extremely knowledgeable concerning his profession. He goes out of his way to equip you with helpful advice for your overall health, which is much appreciated.I would highly recommend him if you're looking for a wonderful otolaryngologistThank you Dr. Houston & staff.Will B"
"Dr. Houston is a 5+++++++. He was amazing with my child - kind, patient, attentive - everything I could have wanted and more.The facility is new and clean.Up until my experience with the doctor, and in room staff, I'd rate our appointment a 1.There are nine check-in counters. Immediately giving off the impression that we are numbers, not patients. Trying to have a pleasant conversation with the receptionist that yelled, Next!, I was just handed an ipad. No time for small talk or human interactions.There was a larger waiting room with a ton of people and we waited just about an hour.Once we met with the doctor, again, he was amazing. But it's always disheartening when an awesome doctor is in an office with an unfriendly staff."
"Dr Houston made me feel at ease. I appreciate his chairside manners."
"Staff and Doctor Houston were very polite and accommodating. I would recommend them to anyone who needs this service"
"My son has autism, Dr Houston, was, as always, patient and thorough. Wouldn’t go anywhere else!"
"Everything was excellent except we have to lose those mask"
"Dr Houston is great! Been going to him for about 15 years. Only problem is getting through to make an appointment, long hold times. Never had much luck with the portal. Sometimes there is also a long wait time. Thats more the staff than the Dr's. They are overwhelmed at times."
"We haVe used Dr. Houston for my tubes, my daughter’s tubes, and my son’s. He’s really a wonderful doctor. He is patient, explains everything in detail, and so nurturing especially with kids. We honest love the guy! He’s the best ENT we have ever worked with."
"Excellent/Professionals....Personnel, overall services"
"My 90 year young mother required an emergency appointment, which the staff scheduled within 24 hours. Mom met with Dr. Parker who in turn managed to have her also seen by Dr. Houston. Dr. Houston was on his way out to do rounds at the hospital, but took his lunch break to see and remedy my mother’s medical condition. She was then returned to Dr. Parker for completion of her appointment. Professional, caring, gentle are a few of the words which come to mind. Thank you so very much. She left your office a much relieved patient."
"The staff at Coastal ENT we're very welcoming and professional Dr. Houston took time to listen to me."
"As always professional and understanding."
"He is a great doctor with a good team the issues is how long you have to wait."
"Dr. Houston and staff were most professional and the office was well organized and efficient."
"Dr. Houston is very caring , intelligent and addresses his remarks to you with knowledge and listens , really listens , to your comments and concerns!"
"From checking in on their pads with my name and birthdate and filling out a questionnaire on a iPad every thing about checking in was so easy. Waited 15 minutes to be called into a room and 5 minutes later I saw the Doctor, removed a monster wax plug from my right ear and a much smaller one from left ear. With that I said “I can hear’! Fast ear exam and I was finished. Thanks Doc, my wife doesn’t need to yell anymore. Now I may pay attention."
"I have been seeing Dr. Houston for years, he is the best. The office is well run, staff on point, and Dr. Houston takes the time to explain things to you and I have absolute faith and trust in him. I have never had to use his services for surgery but he would be my only choice."
"Dr. Houston is very patient, competent and pleasant. He also excellent at explaining everything that he does in simple terms."
"I highly recommend Dr. Houston. He is very knowledgeable and extremely intelligent. He eased my mind and made me feel very comfortable. a++"
"The office runs like a well oiled machine. I was called into the doctor's room within 10 minutes of my arrival and the doctor came in the room shortly there after. I was in and out of the office well within an hour or less. Dr. Houston is always very pleasant and I would recommend him."
"I have never witnessed a group of professionals work with such organization before. The whole office staff amazed me. Thank you."
"Dr. Houston thoroughly explained the procedure I was going to have, and put me at ease. The office staff was friendly, and efficient. I was very impressed with how well I was treated."
"The wait time before the scheduled first test was approximately 10 minutes. After that, the next two appointments for that day were right on time. Drs. Parker and Houston were very professional and explained everything that was being tested as well as the results."
"Professional and knowledgeable. Explains exam and outcome so the patient can understand. Allows for questions and answers them well. Thank you again"
"dr. Houston really cares great doctor"
"Dr. Houston took time outside of his work day to research my symptoms and then took the time to call and spend time explaining his thoughts to me. He then pointed me in the right direction to try to find answers. That is what I look for in a doctor. To help someone even if it is something that is outside of their specialty."
"Dr. McAfee is a fantastic doctor and truly an expert in his field.I was suffering from hearing loss and it was becoming more frustrating every day not being able to communicate with people. I was going to another ENT practice before going to see Dr. McAfee. The other ENT recommended hearing aids, which helped a little at first. After multiple visits and many adjustments I was at a point where this practice could no longer help.I met Dr. McAfee a few years ago and he along with Dr. Sean Houston had suggested that I might have otosclerosis, which was causing my hearing loss. Dr. McAfee had suggested I have a stapedectomy procedure to help with the hearing loss. Dr. McAfee explained the procedure, the risks, and answered all questions I had.After 2 successful procedures, my hearing has improved tremendously! I am very grateful and fortunate to have met with Dr. McAfee. He has definitely improved my quality of life. I highly recommend Dr. McAfee to anyone who has any issues regarding Ear, Nose, and Throat."
"Today I saw Dr. Houston in Neptune. He was extremely nice, made conversation with me, and I was in and out quickly!Thanks Coastal!"
"Dr. Houston was great. He explained everything in full detail and in a clear way to understand what is going on and put you at ease. One of the few doctors I've ever been to that really took their time and cared. I definitely recommend him to anyone in search of a good ENT doctor."
"Dr. Sean is nothing short of top notch. His care and level of expertise is impeccable, I would recommend him to anyone in need."
"I love the entire office - been going to Dr Houston for literally 20 years. Never an issue - he is wonderful as was Dr. Mitskavich. Dr. Macafee is also fabulous and funny. I have had only two issues in 20 years, and they were not with Dr. Houston or Mitskavich. The one time I had Dr. Engel he rushed the visit, and Dr. Bucholtz DEF does not want to be there, or, he hates the elderly. Has no patience with my father EVER. Borders on rude. He needs to check himself and be nicer to old people. If he doesn't like his job, he should go elsewhere. I am going to take my Dad to one of the other doctors there in the future. I don't normally complain, but I've had it with that guy. Just not nice."
"Dr. Huston has been my ENT since I was 12 years old and I am now 22. I had a LOT of issues with my sinuses and breathing. Dr. Huston took his time to access everything I was feeling. He completed two surgeries on me, tonsils, and also fixed my deviated septum. To this day I never have issues breathing through my nose. I breathe deeper and easier than ever before and my monthly sinus infections have ceased. I would recommend him to anyone :)"
"Excellent diagnostician and great communication, very personable and thorough!"
"Have been a patient of Dr Houston for 7 years.Dr Houston is a highly acclaimed physician who listens attentively to his patients to assess the ailment. Dr Houston is compassionate and kind.His staff is also very friendly and helpful with scheduling of procedures and appointments.So glad I found this Doctor!"
"The office and staff are great, you can tell they all take pride in their jobs. Dr Houston is a down to earth doctor who explains everythy in details and answers all questions. I recommend this to anyone looking for a new doctor and practice"
"I took my stepson to see Dr. Houston and he was EXCELLENT! He took the time to explain his findings. He asked if we had any questions for him. We didn't feel rushed and we felt very comfortable. The office staff was helpful and very pleasant as well."
"Sometimes the wait is kind of crazy but Dr Houston is the best! He listens and makes sure you understand everything before you leave. He is very personable and so are his MAs/nurses"
"Dr. Sean Houston is a rare find. Highly knowledgeable without being condescending. An attentive listener who responds to questions freely in an easy to understand fashion. I wish all doctors were this special!Bob Herion"
"Dr. Houston is amazing! We were referred to his office by our pediatrician. Very knowledgeable, took as much time as needed to explain about my son's ear tag and removal surgery from start to finish. We are very pleased with our whole experience! Front desk is always very pleasant as well. Highly recommended!"
"Excellent doctor. Very professional and his bedside manner is great."
"Dr. Houston is amazing. His assessments are very thorough and he is very experienced. He takes the time to explain things clearly and answer any questions and ensures a clear plan of care is in place. My children always enjoy coming to their appointment to see Dr. Houston he is great. Dr Houston performed surgery on 3 of my children and each one went very well never a complication. I highly recommend Dr.Houston."
"Janine was very helpful with the vestibular therapy. She was the first one to make me feel like there was a way to treat my problem. Dr. Houston was also helpful and thorough with his testing."
"Had tonsillectomy performed by Dr. Houston on a Monday and was back to work the following Monday. Scheduling was easy, everything happened rather quickly - staff was kind and helpful and all of my questions were answered. Doctor followed up after the surgery, which was a nice touch. Couldn't have imagined a better experience given the discomfort associated with the procedure."
"Very organized and professional. Doctor Houston was also amazing and took the time to understand my problem and then he explained every step of the solution. Would definitely recommend"
"great ENT!!! she had to have 2 surgeries one for her ear the other for tonsilsand i only recommend Dr. Houston it is a bit of a drive for us to get there (45 mins) but i wont trust anyone else!!!"
"Amazing, smooth experience. In and out he fixed my broken nose. Cool, nice , funny guy and great at what he does. Best doctors office experience I've had."
"Dr. Houston is thoughtful, smart and does a great job of explaining the situation to me as a patient. He makes sure I fully understand my condition/treatment plan before he let's me leave the office. I truly appreciate the way he approaches patient care."
"Modern easy to use online new patient form. Lobby was organized which lessened the wait period. the Doctor was very knowledgeable and honest. (Sean Houston)"
"Dr. Houston is awesome, he is very professional and explains everything clearly. You can tell he excels in his profession and he truly cares. Three of my youngest children have had procedures done by him with excellent results! I'm always confident with Dr. Houston he knows his stuff and it shows. The office staff is great too. I always recommend Coastal ENT."
"Absolutely wonderful. Dr. Houston is amazing!!!!! Best place to go!!!! Helped my son hear!"
"First time appt exceeded my expectations! Had a great experience with Dr. Houston and the team at Coastal ENT. Wait time for initial visit was only 3 days from time of initial call. Arrived and taken back to exam room within 5 min. Dr. Houston spent a great deal of time completing a very thorough exam, explaining my condition in detail and asked me several times if I had any further questions. Very surprised to see unfavorable reviews as I had the best experience possible."
"Excellent experience at the office. Was treated very kindly and he helped me solve my medical issue and checked in on me afterward as well. I have had family see him as well and they are very pleased. High recommend!"