Patient Reviews
Patient Testimonials
Coastal Ear, Nose and Throat is proud to have earned the trust and kind words of patients throughout Neptune, Holmdel, Manahawkin, and the surrounding NJ communities. Over the years, many have taken the time to share their experiences with our physicians and staff. We invite you to browse our patient testimonials, hear directly from the people we have cared for, and learn what you can look forward to when you choose Coastal Ear, Nose and Throat for your care.
"The visit went smoothly and the staff was very helpful. Dr. Bones is a pleasure to deal with."
"Dr. Victoria Bones was very thorough in explaining the possible causes of my symptoms and mentioned that she will need to prescribe tests for a diagnosis. Her assistants were professional, courteous, and explained the use of AI transcription in the office. This system allows the doctors to focus on their patients during examinations, as the notes are transcribed afterward, ensuring full concentration on the patients."
"Excellent results"
"Dr. Bones is exceptional. I have been her patient since April 2025. I came to her with a severe ear infection that causes some hearing loss. She worked with me and was thorough in getting me to a comfortable space with my hearing. I would recommend her to anyone who is suffering from ear infection/hearing loss."
"EXCELLENT"
"Dr Bones has been my doctor for my ears which sometimes clog up and she has also put tubes in both my ears and they are working very well. She is very friendly with a nice disposition. I would highly recommend Dr Bones."
"I had such a wonderful experience I was so warmly greeted by the office staff-Val and Denisse . I also had a great experience meeting Victoria who is the medical assistant My final comment is I absolutely love Dr Bones! She is awesome!!!"
"Dr Bones and the entire staff at coastal ENT are wonderful and friendly. Dr. Bone’s is very knowledgeable and has great bed side manner. She is thorough when examining her patients and explains everything you need to know during your visit."
"Great office visit.The office runs like clockwork.No wait for my appt.Dr. Bones is very thorough and explained everything in detail."
"My daughter has been a patient of Dr. Bones for awhile, I am now also a patient. Dr. Bones and her staff are welcoming, friendly and extremely helpful and supportive. Dr. Bones takes the time to address my questions and concerns. We are very confident with the care my daughter and I receive at Coastal Ear, Nose and Throat in the Holmdel office."
"They deserve more than 5 stars! The entire staff was absolutely kind and attentive. My son had surgery on June 29th, and everything went very well. Dr. Victoria Bones was excellent and empathetic; she explained everything to both my son and me. It was a quick procedure, and his recovery is going great. The staff was the best—especially Della, who speaks Spanish and helped us when my son was coming out of anesthesia. God bless you; I have no words to express my gratitude. Your words gave me such peace, especially since, as a mom, I was so nervous.Se merece más de 5 estrellas!!! todo el personal fue absolutamente amable y cuidadoso, mi hijo tuvo su cirugía el 29 de Junio todo fue muy bien, la Dr. Victoria Bones fue excelente y empatica nos explicó todo a mí y a mi hijo. Fue rápido y su recuperación va excelente. El staff el mejor especialmente Della ella habla español y nos ayudó cuando nuestro hijo salió de la anestesia, Dios te bendiga no tengo palabras para expresar mi agradecimiento sus palabras me dieron tanta paz especialmente porque uno como mamá está tan nerviosa."
"Always the best experience staff is always listening concerning and communicating"
"What a great Doctor ~ Doctor Victoria Bones, I had an appointment with her and she is very kind and caring and explained how the procedure would go. I felt very relaxed ."
"Recently brought my 85 year old mother to see Dr. Bones for a consult. She was extremely welcoming and knowledgeable regarding Mom's diagnosis. Quickly assesed her condition and recommended appropriate testing and treatment. Most importantly, Dr. Bones quickly established a caring rapport with Mom and was able to put her at ease with her tremendous bedside manner and overall level of care and concern. Entire staff is welcoming and professional. Office is clean and efficiently run. Highly recommend!"
"Dr. Bones was great. She was wonderful with my normally anxious 9 year old at doctors offices. She was able to explain what she was doing with him without initiating fear which was wonderful to see. She helped answer my questions very quickly! I highly suggest her for pediatrics."
"My daughter had an ear infection after her tubes were removed. I felt like her doctor at the time was not taking the time to hear what I had to say, instead, started making rush decisions without proper treatment. Decided to get a second opinion and Dr. Bones was recommended. First of all, what a wonderful experience we had. Starting with her Assistants,they were all very polite and took the time to listen and understand without speaking over me or making me feel like I did not know what I was talking about. When I met Dr. Bones and explained the situation, she took the time to properly asses my daughter and we agreed on treatment before going back into surgery. I will never look back and will continue to visit Dr. Bones when needed!Thank you all!"
"My experience Coastal ENT was very positive. The staff was professional & caring. Dr. Victoria Bones is wonderful. Please note this is from a very picky retired RN!"
"Office staff is friendly and professional. Dr. Bones is very attentive and listens closely to her patients. My visits have always been productive and all my questions are answered."
"Fantastic doctor and nurses they listen to your problems They are the greatest!!!"
"Dr Victoria Bones is excellent. She performed surgery on my tongue and it couldn’t have worked out better. She is knowledgeable and thorough. I highly recommend her."
"DR.BONES,Is the best ENT doctor i ever had. She did two of my surgeries and both went well because of her and her care. Thanks"
"Dr. Bones listened very attentively to my concerns regarding my issue with ear wax. She then explained the various procedures to remove it. I was very grateful that she was able topainlessly remove it. I recommend her very highly.."
"Dr. Bones is probably the best doctor I’ve ever had, for more than 7 decades. She has made a real difference in my hearingthank you so very much"
"Excellent care, explains everything. Very kind."
"The visit went smoothly and the staff was very helpful. Dr. Bones is a pleasure to deal with. She answered my questions and dealt with my hearing situation promptly and courteously."
"Dr Bones was very nice and knowledgeable!"
"Great greeting and sign inMedical assistant taking info greatMedical assistant with the doctor is all about the time for each patient and walks between the doctor and myself while we are talking about my care to signal to me that the appointment is over."
"Would highly recommend Dr. Bones. She’s competent, attentive and patient. I was in good hands with her."
"Victoria Bones is a wonderful doctor. She explains everything and doesn't make you feel like she's rushing. She has patience to answer your questions and she seems extremely knowledgeable. I definitely give her and the whole place five stars."
"Coastal ENT is wonderful. We have visited both the Holmdel and Neptune locations. The locations are clean and inviting. But, what is even more noticable, the staff are mostly all pleasant and compassionate, especially Dr. Bones and Dr. Engel!!! Dr. Bones and Dr. Engel are both thorough, patient, empathetic, and personable. They make us feel validated and understood. The service they provide is phenomenal. I highly recommend visiting Coastal ENT."
"Dr. Bones is a phenomenal doctor.She thoroughly listened to my concerns and was extremely kind and attentive."
"Great experience with this office.Scheduling was super easy to do online and the front desk staff along with Dr. Bones and her assistant were phenomenal. I highly recommend!"
"Very professional. Dr. Bones went to great lengths to answer my questions and to make me feel comfortable. Staff was professional and courteous."
"Very friendly staff. These Doctors really listen to your concerns."
"Doctor bone is the best one there"
"excellent Dr Bones very caring and understanding"
"Dr Bones is a very caring Dr and explains everything in detail.the office staff is very friendly and accommodating. I highly recommend the Holmdel office."
"Dr. Bones is always very friendly, courteous, knowledgeable!! She takes her time answering any questions we may have and will always figure out how to help us get better!!! We highly recommend her and her staff!!"
"Dr Bones is awesome. Professional and straight to the point."
"Dr. Bones did a thorough checkup of my ears, nose and throat. She explained everything to me and made suggestions. I was very happy and would recommend her."
"From front desk to check out everyone is professional and friendly. Dr Bones is thorough and easy to speak with. Explains in detail and simple terms. I’m very satisfied with this practice"
"Dr Bones never fails me. Highly recommended"
"All of the staff were polite and friendly. Dr. Bones was very knowledgable, patient, answered all of our questions and concerns about our 10 month old daughter and scoped her as gently as possible. We felt totally comfortable with Dr. Bones treating our daughter! Overall 10/10 experience!"
"Doctor Bones is absolutely amazing. 10/10. She is so thorough and nice. She educated me and was so professional"
"Great experience, Miss Bones was super attentive. I had already taken her to another doctor, but it wasn't good. So, I was recommended Dr. Bones. I took my daughter to her, where she listened carefully to my complaints and treated my daughter with dedication. I really felt that my daughter was welcomed, she loved it. We had a small problem with the translator, but she remained calm and provided the care without worrying about time and caring about the patient herself. I found her to be very humanized and focused on helping improve the patient's health. We had tonsil removal surgery and everything went well. She explained the procedure so we felt safe. Everything was great. So, yes, I recommend her. Thank you again for the service!"
"Dr Victoria Bones really amazing. She is so nice and kind. Today I took my son to her because inside his ear a corn kernel got stuck .Dr Bones took it off very easily without giving any pain to my son. I pray for her. She is such an expert and also good Dr."
"Dr Victoria Bones is so good. I have been going to her for my ears for years now! When I schedule appointments, the staff is extremely rude. They have no patience."
"I cannot recommend Dr Bones enough! From the moment you walk in, you feel genuinely cared for and respected. Dr. Bones takes the time to listen carefully, explain things clearly, and never makes you feel rushed. Their professionalism is matched by their compassion, which makes a huge difference when you’re feeling worried or overwhelmed.What stands out most is the way Dr. Bones treats patients like real people, not just “cases.” They go above and beyond to make sure you feel comfortable and confident in your care. The staff is also wonderful—friendly, organized, and welcoming every single visit!"
"Reception is very friendly and extremely helpful. Wait time is minimal. Assistant is knowledgeable and thorough. Dr Bones gave me a proper exam. She is approachable and listened to all my concerns. She gave me a lot of confidence and made sure all my questions were answered. I would return to her in a heartbeat. She gave me a referral for my specific issue."
"Easy to schedule. No wait. Clean waiting area. The staff was professional and kind. Dr. Bones took care of the issue. She was wonderful with my child."
"Dr bones was awesome toke my daughter and within mins had a schedule to get her tonsils out they made the appointment and process so easy!!!"
"Staff was extremely polite and helpful"
"Had a great experience at the Holmdel office today! Saw Dr. Bones and felt like she really paid attention to my concerns. Thankful for my visit!"
"Dr. Bones was very attentive to our concerns. The staff was very reassuring and professional. My son had a successful surgery and there are significant improvements in his breathing and sleeping. Thank you Dr. Bones and the whole team!"
"Easy to get to Saw Dr quickly Dr Bones was very knowledgeable"
"Dr. Bones was professional, empathetic, and informative. The treatment she administered relieved my symptoms. Dr. Bones exhibits the traits found only in the very best physicians. She maintains total focus on her patient, carefully answering questions and offering solutions. One of the very best! UPDATE: Another visit with Dr. Bones confirms what I originally wrote."
"Dr Victoria Bones is very kind and knowledgeable. She does not rush you, she takes her time. Her staff is also pleasant to work with."
"Good service and on schedule."
"I arrived at early and they took me early! Dr Bones is wonderful and always on top of everything. She has a gentle manner and is very helpful."
"Dr. Victoria , very good specialist , very gentle, full recommendation."
"Excellent staff, very friendly, clean beautiful office. Dr Victoria Bones is very knowledgeable , she’s very thorough, and has a wonderful bedside manner."
"Great front office having excellent communication skills. Pristine officesAwesome Dr. Bones, who's young, energetic and thorough!!!"
"The staff was very kind. The location was very clean. And they were very efficient."
"Dr. Bones and her staff are wonderful. Dr Bones explains everything and her staff are friendly."
"Saw Dr. Bones, amazing staff and doctor, I was late and i took forever to fill out iPad but they still saw me they didn't have to! She took her time and the medical assistant was very detailed and sweet also. Front desk very pleasant. Large new clean office. Restrooms and water fountain right in hallway. Dr. Bones offered many options and is even reaching out to other specialists to try and help me. Will now be seeing her for my local ENT, and for refills and shots in ear."
"She is a magical doctor for meExtremely pleasant and understanding"
"I absolutely love Coastal ENT. I was seeing Dr.Bones in Homdel before I moved. I seen Dr. McAfee yesterday in Neptune. The staff was very friendly. I highly recommend Coastal."
"DR.BONES WAS GREAT...TOP SHELF.. RESPE TFUL...COOPERATIVE...LISTENED AND MOST OF ALL INTELLIGENT.I FELT VERYCOMFORTABLE AND AT EASE IN HER CARE.A REAL FINE DOCTOR...SHE IS A CREDIT TO YOUR ORGANIZATION."
"Entire staff is professional and courteous and Dr. Bones is skilled and easy to talk to! Thank you"
"Best ENT doctor, very caring and knowledgeable physician."
"Dr. Bones was fantastic with my toddler and really made her feel calm during her exam."
"The office staff is Professional and yet, warm and kind like your own family. Dr. Salerno (Audiologist) treats you like she is your younger sister, sharing with you in easy words, what the studies showed. Dr. Bones, has a remarkable memory of your earlier visits and takes all that information to weave together a great treatment plan."
"I was a new patient. They saw me within 24 hours. There was hardly any wait time to see the doctor and the doctor and her staff were extremely professional and thorough."
"Dr Victoria Bones , She is my Hero ."
"Always a great experience with Dr. Bones. She is very thorough, caring and listens to your concerns. I highly recommend her!"
"Dr. Bones is great! Shes very nice, great bedside manner, and was able to fix my daughters issue- after we saw multiple docs/hospitals, including CHOP, and they couldnt find it. Thank you, Dr. Bones!"
"Dr. Bones was great with my daughter. She found what multiple doctors/hospitals, including CHOP, didn't see. Thank you, Coastal!"
"Dr Bones is the best."
"Dr.Bones makes you feel comfortable."
"Dr. Bones is wonderful. She is always so thoughtful and caring and explains everything she is doing. I always feel so well cared for when I have my visit with Dr. Bones."
"Dr. Bones is a calming and very knowledgeable doctor. My daughter is very nervous and she calmly explained everything she was going to do to help my daughter's ear problem. The process was informative and smooth! Dr. Bones took her time, answered all our questions and explained the current and future process so we left the appointment feeling confident the plan will work for my daughter. Dr. Bones is a fantastic doctor and an even better human being for her compassion and patience with kids. SOOOOOO happy we chose her as our ENT and will travel to Holmdel just to see her. Dr. Bones is 5+ stars all day!!!Side note: not a Dr. Bones issue, but the website for initial scheduling is a little annoying. Originally it kept saying they had appointments available when they did not and the wait time to talk to someone was over an hour. Plus, you couldn't see appointments with all providers at all locations without going in and out of each doctor and re-entering all your info. That needs to be fixed IMO."
"All good!! Dr. Bones is knowledgeable and has a wonderful bedside manner. The office is clean and the front desk is efficient."
"Another fantastic appointment with Dr Bones. So caring and thorough !"
"I am being followed by Dr. Bones after difficulties with my sinuses. We have established a good regimen. It is working well and Dr.Bones recommends annual visits moving forward. She told me that if I have any problems in the meantime to contact her. I am confident in this practice and especially Dr. Bones. Her care is thorough and exceptional. I recommend her to anyone needing an ENT."
"i am very at ease with Dr. Bones. She is very kind and professional."
"Dr Bones and Dr Patel are both excellent! They truly listen to your concerns and care about their patients."
"Very professional and caring"
"We love Dr. Bones and her office staff!! Amazing visit always, full of knowledge to help out little one. Her staff is so welcoming!"
"My experience with Dr. Bones was absolutely wonderful. She was very patient, took the time to listen and answered all of my questions thoroughly. Such a lovely Doctor. I wish there were more like her out there!The office was clean & all staff I interacted with were pleasant and helpful. Top notch service all around!"
"Everyone had a nice and kind disposition which means a lot."
"It was an easy experience having the hearing test and thenmy visit with Dr. Bones. She explained everything to me."
"Dr Bones is an amazing practitioner. She is kind, thorough and really took the time needed to assess my issue and provide the proper medication and treatment. The ease of making an appointment online is so appreciated. Front desk employees are also extremely kind and organized."
"excellent care and office staff was great!"
"We see Dr Bones here for my 1.5 yr old she is amazing. She’s so gentle with my daughter and so kind and informative to me as the mother. They have an MA to assist in holding her head with perfect pressure and position instead of making me do it which I so appreciate.Entire staff we’ve seen from front to back is amazing. The office is new and clean and comfortable.I’d recommend this office and specifically doctor Bones to anyone that asks!"
"Dr. Bones is attentive and communicates effectively. She explains the intended care plan and discusses any concerns. Every visit I have had with her has been a positive experience."
"The appointment was pretty much on time. The check-in on a screen was easily and quickly done. The appointment with Dr. Bones was short and efficient. I am grateful that I am able to be treated by such a highly qualified, and caring specialist in the field of ENT."
"Dr Bones is the best!!! I can breath through my nose again. Thank you so much."
"She is a great doctor ❤️"
"Awesome ENT doctor. Caring and understanding. Listens to what's bothering you and does what she can to help you feel better. Office staff and assistant Victoria are also very nice and caring. There was also a young man interning. Hopefully one day he will be part of the staff."
"My experience with costal care was amazing my daughter been here twice for surgery and both time my experience was amazing they take good care of my daughter like if she was one of their own the after care was nice and simple the way the follow up with you every step of the day amazing I definitely recommend them!!! My go to when my kids EARS THROAT AND NOSE bothers them!Can’t complain thank you for all have done!"
"Dr Bone is an amazing doctor. The office staff are so friendly and helpful. The office is huge and it’s so clean!Dr Bone spoke to me and explained everything ,I didn’t feel like I was being rushed out … I was treated with respect. I highly recommended Dr Bone !!"
"One of the best ! I am so greatful she helped me when no one else would! Thank You!"
"Pleasant Staff, quickly diagnosed my problem, the next feeling better already."
"I felt very comfortable with Dr Bones she explained things to me and was very pleasant 😊"
"Very happy with the time Dr.Bones took with me to explain what my problem was from the CT scan that she prescribed . Very glad I chose to go to Coastal ENT!"
"I just can’t say enough wonderful things about this location & staff. My daughter 3 yr old had surgery here and I can’t say how kind & loving each doctor was towards her! It made the experience easier for me knowing she was well taken care of. Thank you again to the amazing staff! Doctor BONES WAS AMAZING!"
"Dr. Bones is simply just an amazing doctor!! She has a wonderful bedside manner and she is just so sweet! She makes you feel so comfortable, I’m very happy that she is with this group! Dr. Bones took care of my father who is old; was so patient with him and she also took care of my 3 yr old who is on the spectrum. I honestly can say she is the best. My son is doing great after his surgery, I truly believe it’s because she is so gentle and passionate of her work! Thank you Dr. Bones we love you and appreciate everything!!"
"Dr. Victoria Bones was very patient and made sure I understood everything. I would highly recommend her."
"Dr. Bones was very caring towards my daughter. She took the time to listen. Thank you."
"Took the time to explain everything, felt like a VIP, thanks, wonderful experience."
"Dr. Bones did surgery on both me and my 5 year old daughter. She did an amazing job. I can breath. Highly recommended."
"Hardly had to wait (20 min's) in waiting room. Called into examination room where Dr. Bones' assistant took my information. I had discharge paperwork from Riverview hospital where Dr. Bones first saw me.Then Dr. Bones put a camera on a long tube downy nostril into my throat and she couldn't see any inflammation or any other foreign body there.I am scheduling another CAT scan today and will see Dr. Bones on May 2nd so she can read the scan results to me.So relieved that my left throat is fine now!"
"Dr. Bones and the staff were courteous and professional from in-take to conclusion. Dr. Bones attended to my ear issue effectively and efficiently. I had three questions for her to which she clearly responded with clarity and she assisted in a care plan for my next visit. First rate treatment and care. Highly recommended 💯Ronald P Verdicchio"
"Dr. Bones once again took GREAT care of my new issue with my left ear. Highly recommend her expertise :) Also want to say this doctors office staff and medical assistants are all ON POINT ... Thank you ALL ...."
"My 1st visit was for a medical clearance. Davona (front desk) greeted me as if I was the only patient there, friendly and helpful in collecting my I formation. Cameron and Victoria who work with Dr. Bones secured my medical history and didn't miss a thing so that the doctor could do what she does best, examine me and think through the plan that she sculpted for my health issue. Very warm and friendly and I felt I was in great hands with the entire staff"
"Excellent Doctor very nice people working there did not wait long to see the Doctor"
"Dr. bones gets all my wax out with no pain and nice and easy. Newer, bigger office and brand new equipment and happy staff."
"Very professional and efficient!"
"Dr Bones was very informative and patient. Gave me several options on how to treat my condition."
"Dr.victoria is great I feel much better today:)"
"Very friendly staff! Dr. Bones is very compassionate and professional. She explained why I was having issues in Lyman terms. And did not dismiss any of my symptoms. Great office. Such a pleasant experience! I wish there were more physicians like her!"
"The Doctor very profesional, and friendly staff."
"Efficient and professional office. Dr Bones is great she explains everything thoroughly."
"Dr. Bones was very pleasant and attentive during my visit. Front staff was courteous. They are under construction now so looking forward to an expanded waiting area as it was too close for comfort for me during this flu season."
"Dr. Bones was very nice and explained the problem and what can be done with an easy to understand explanation"
"Dr. Victoria Bones was excellent. She listen to me and was able to diagnose and provide a solution to my issue. I would highly recommend her."
"wonderful doctor. thorough and took time to explain all issues"
"Dr. Bones is great! She is very personable, makes you feel at ease, took her time answering all my concerns. I never felt rushed. Even though the Neptune office is 10 minutes from my house and Dr. Bones is 25 minutes. She's well worth it!"
"Dr. Victoria Bones and the team at Coastal ENT are very professional and thorough. Dr. Bones is very patient and explains everything in detail. We went for consultation for our son who has to undergo tonsillectomy and we are very satisfied with the doctor and the facility. Definitely recommend Dr. Bones"
"Amazing place, love Dr. Bones, can’t wait to have my surgery and breath normal"
"Dr Bone is very professional and she listened my daughter medical history very carefully. She told us the new medicine and procedures to cover up the medical condition. She gave us good and positive hope and took ki from hopeless and disappointing situation. She is also an excellent counselor too….All the staff non medical and medical are very cordial polite and very caring. A scheduled lady where we get appointment, she is very cooperative and kind and she called for my daughter appointment that NJ Family Care is back. She is such a kind lady. From Jaral family"
"Very nice and attentive!"
"Dr. Bones is excellent. Very attentive and thorough. Highly recommended."
"Staff is super friendly and nice! The waiting room is super clean and spacious."
"Dr. Bones is the best! She is highly skilled, gentle, kind and caring! I recommend her highly!"
"My appointment with Dr Bones went very well. She is kind, very considerate and explained all problems I may have. I will follow up with her next month after going for a hearing test. I am glad I chose to see her."
"Dr. Victoria Bones was wonderful & friendly.She explained everything needs to be done in details to me &Mom.I will refer family and friends to Dr. Bones."
"It was excellent from the time I entered the office. I was so warmly greeted by Val. She was so sweet and kind. I really appreciated that. I was then seen by the Medical Assistant. He was also very kind and most helpful. It really matters when you are nervous. I’m sorry I didn’t get his name I was met by DrBones. She was so wonderful !!! I got my hearing back which was so exciting!! I was so filled with wax. She made it a very positive experience. I would highly recommend this practice to anyone. Thanks so much ❤️"
"Doctor Bones is a wonderful doctor ."
"Dr Bones is an excellent caring doctor.Talks to me about my issues and keeps me informed."
"Appointment was on time and I was treated quickly with great results."
"Dr Bones was thorough in accessing my condition and recommending further testing and treatment. I am more than satisfied with her professionalism and care."
"Dr. Bones is a wonderful Dr. She always listens very attentively to my concerns and immediately addresses them. She spends time with me and I never feel rushed. She explains everything in terms I can easily understand. Appointments are easy to schedule and her staff is warm and friendly. Always a positive experience going there."
"Dr. Bones did what she does best! I have been in discomfort on & off for years. Since Dr. Bones is originally my daughter's doctor I gave Dr. Bones a go at me. I am very pleased with her & what she has done for me!"
"Dr. Bones was so friendly and knew immediately what my dizziness was caused by. Gave me great advice and reassurance."
"She was great! Would recommend her and her staff!!"
"She was great! Would recommend her and her staff!!"
"Dr Bones is excellent, caring , thorough & does not rush you listening to all your concerns, explaining everythingThe best!!!"
"Very cordial, everything went well except the camera going into my nose, not use to it being done that way."
"I took my 6 yr old son to be checked by Dr. Bones for his tonsils. From beginning to end the experience was amazing! The office was clean. The office staff was super nice and helpful! Dr. Bones explained everything thoroughly, she answered all my questions, I didn’t feel rushed at all. She made this experience very comfortable especially since my son needs surgery. I feel very confident! I would recommend this place and Dr. Bones to anyone."
"Everyone was very helpful and nice. Dr. Bones explained step by step what she was going to do to help my vertigo."
"Excellent doctor."
"Dr. Bones was lovely. Knowledgeable with great bedside manner!"
"Very professional . Made the visit easy and listened to what I had to say. First impression was a good one 😊"
"This is my second review because this doctors office is by far the best. Unfortunately, out of their control which has no reflection on the doctors or staff, they will no longer be accepting our insurance. We would have liked an update as soon as that happened but they did tell us as soon as we arrived for our checkup. We will definitely miss Dr. Bones. She is very kind, knowledgeable, caring, and remembered us which is a huge plus. Makes us feel very well taken care of. Thank you all who helped our daughter breath better. Cannot thank Dr. Bones and the surgical staff enough. ❤️"
"Great experience with the staff"
"Dr. Bones took care of my son. She was thorough and so kind. She is an excellent doctor and I would recommend her to anyone!"
"The greatest Ent doctor i saw in my life👏👏👏🙏🙏🙏"
"Great service. My parents are also patients here. Staff is very friendly and knowledgeable. Doctor Bones was very helpful explaining my up coming surgery."
"First time visit with Dr. Bones. Overally visit was great. Very punctual. Office is veery clean. Happy with my visit. Thank you!"
"My husband has had hearing problems for years he was treated by a thorough ear cleaning and amazingly his hearing returned 100 percent"
"From the front deck to seeing Dr Bones everything was great. Very helpful. Dr. Bones listen to everything and explained everything perfectly. I would totally recommend."
"This was my first time seeing Dr Bones. I liked her very much. Very kind."
"New patient at this practice. Very well run and not a long wait. Happy I chose Dr. Bones. She was thorough and explained everything carefully. I will be recommending her."
"Dr. Bones has always been a model of professionalism and compassion. She has a very friendly demeanor and explains things very clearly. I personally fly up from Florida to see her for my check ups."
"My experience with Dr. Bones and her entire staff as well as Dr. MacAfee and his staff have been nothing less than Excellent. Thank You"
"Visit was very good.Dr was very nice. No wait time in waiting room."
"We love doctor Bones. The ladies in the office are sweet and efficient. Will always recommend."
"Staff and Dr Bones were wonderful!! VERY positive experience! Highly recommend!!!!"
"Dr. Bones is excellent. She is smart, gentle, takes her time, highly knowledgeable.One hundred percent recommend!"
"All staff menbers at Coastal ENT are kind and considerate. They keep to their appointment times, which is a miracle. Both locations are clean, modern and up to date."
"All of the doctors my son has seen were informative, helpful, and kind! I highly recommend Holmdel ENT!"
"Dr. Bones and staff are extremely friendly and professional."
"excellent care with compassion and professionalism. Irene the surgical procedure coordinator guides you through the process with vast knownledge and expedience . The Doctors and Support staff bring a warm welcoming experience."
"I would highly recommend Dr. Victoria Bones . She was excellent and made me feel comfortable . She explained everything to me in detail. I'm glad I went to see her ."
"Dr bones was awesome. She explained all of my options thoroughly and left me with zero questions as to how we needed to proceed. All of the staff was friendly and helpful . I Would definitely recommend going here if you are in need of an ENT dr."
"From the point of requesting an appointment to meeting and being treated by Dr Victoria Bones, my visit was excellent! Because of a recommendation I drove almost 2 hours to get to her office! I would recommend everyone to Dr Bones, caring and completely through!"
"Dr.Bones was wonderful with my son. She took the time to listen and understand. How kind she is and it was a great experience. We have found a great place to take our son"
"Dr Bones was very thorough and professional. I was seen at my appointment time and she explained everything to me so that I could understand it perfectly."
"I can freely recommend Dr. Bones to anyone who needs an ENT doctor. I was very impressed with her skills and ability to explain things in a way I could understand. Fantastic experience with the whole process."
"Dr. Bones is a kind and caring doctor that takes all the time needed to answer your questions and provide solutions to any issues. I highly recommend Dr. Bones for your ENT needs."
"Yesterday was my first visit and I am beyond impressed."
"Wonderful doctor!"
"The whole staff was amazing with my almost 2 year old son. The patience and understanding they showed while caring for him was amazing and so appreciated. I would recommend the Holmdel office and Dr. Bones to anyone whose small child needs to see an ENT."
"Assistant did not greet me with a hi or hello. And wasn't to cheerful"
"Dr Bones was very professional and made me feel at ease."
"Surprisingly, this place was not as crazily crowdy as normal.I was in & out within 30 mins (waoh).Dr. Bones is excellent."
"First time visit. Wonderful experience with Dr. Bones."
"Dr. Bones , was very friendly, understanding and very informative and helped me with my condition! Thx 🙏 so much !"
"Great 👍 excellent! Dr Bones is Gr8! Very happy 😊 with everything, staff is excellent as well! Thanks to all"
"Well run office. The nurse was excellent & the Dr was the best."
"Dr. Bones was so compassionate and kind explaining everything she was going to do for my son before any procedures. She made him feel comfortable, as he was nervous, and the procedures were done quickly. She is an amazing Doctor, I’m so glad we found her!"
"Staff is always pleasant and courteous. Dr. Charlotte Parker audiologist is very competent and patient with me. Dr. Bones is also competent and patient. I always have a good experience at Coastal Ear Nose and throat."
"Everything about this visit was top notch! Everything moved smoothly. My appointment was right on time. Dr Bones listened to me and thoroughly checked out my issue"
"Dr. Bones was super sweet and informative. The nurse was nice as well. The front desk receptionists could be a little friendlier. I walked in with two of them sitting there and neither one even greeted me hello."
"everyone was very nice and the doctor explained everything to me and i would definitely recommend her to any of my friends or family"
"I saw Dr. Bones for repeated sinus infections. She knew it was something more than usual and after several visits surgery was determined to be best bet to fix my problem. In 42 years I've never had surgery. Dr. Bones was awesome and it was as pleasant of an experience as surgery can be. Not only do I feel great now, I can breathe!!!! I can't thank Dr. Bones enough for all her help. Highly recommend paying her a visit if you're having any ENT issues."
"Staff was very friendly and professional"
"Convenient check in. I did not spend long time in waiting room. Every staff member acted in a kind and professional manner.Dr. Bones provided thorough examination and explained results in a manner I could understand."
"Dr Bones was excellent! She explained everything she was doing and answered all of my questions."
"She is the best always explains what to do"
"Dr Bones is the most professional and knowledgeable Dr I’ve ever been to. I’ve had ear problems for a few years now and been to several Dr’s and none of them were able to remedy the issue until Dr Bones. Her bedside manor is also second to none, highly recommended!"
"Dr. Bones is professional and friendly. Recommended highly."
"Dr bones is excellent the entire staff awesome thank you"
"Dr. Bones is very skilled and helpful.Dr. Bones removed two foreign particlesOut of my son ears with no discomfort to him"
"Dr. Bones is amazing. She's so nice and gentle. I never walk out wondering what she said was wrong. She explains everything to you."
"She’s so kind. Explained everything from beginning to end before she proceeded. Great with teens!"
"Saw Dr. Bones for an ear ache. She provided a thorough examination, listened to my concerns and answered all questions. Clearly a very knowledgeable otorhinolaryngologist that is humane and compassionate, empathetic and supportive. Will return if needed."
"Dr. Bones is the best."
"Entire office was friendly, efficient and professional!"
"Dr.Bone is wonderful. Upon leaving she assured me we will got to the root of my issue was a relief, so tired of being blown off by other doctors with medication for dizziness and nausea."
"Very friendly staff overall, from the front desk to the doctor. Every member greets you with a friendly hello and makes you feel so comfortable. I was afraid as any mom would be for my child to undergo surgery, but Dr. Bones reassured me that everything would be fine. She is very knowledgeable, explained everything from the initial check up to the procedure to the at home care....My 2.5 year old loves going to see Dr. Bones. 5 stars."
"Dr. Bones is fantastic! Highly recommend!"
"The people there are very kind and accommodating. The wait isn’t too long like other places where you sit in the waiting room for 45 minutes. The office is nice and clean, lots of hand sanitizer everywhere. Definitely consider going here if you have an ENT issue."
"Dr Victoria Bones was great! She was very thorough, very pleasant and took time with me to help with my issues. I highly recommend her!!"
"The visit was a smooth one the office personnel were very nice at the holmdel office. Dr Bones was very thorough and explained things to me clearly. I would recommend them"
"1st visit with Dr.Victoria Bones, She’s a Wonderful ENT. She explained all issues to me so I could understand what exactly, and why I needed to have a procedure done. The Office Staff was friendly and Professional. 💯 👍😊"
"The only problem I had was with the service that sets up the appointments. I had an emergency that needed a f ollow up. I called on a Monday and a representative asked me if I could attend an appointment at 2:45 that afternoon. I gladly excepted.I arrived at the Holmdel office only to be told that my appointment was the next day. I was embarrassed and angry as I had driven from Tom's River area. If I had received a follow up text message from them it would not have happened. Office staff are pleasant, doctors are excellent!"
"Dr. Bones is great. She is really nice and listens to everything you tell her. I went for a really bad ear infection in September and I’m dealing with a sinus infection now. She has been trying to help me to the best of her abilities. She really tries to help relieve any discomfort or pressure you may have. I highly recommend her."
"Very happy with my first visit. Dr. Bones was very nice and explained everything to me. Looking forward to resolving my issue."
"Dr. Bones was the best! I had been referred by my daughters pediatrician to evaluate for a tongue tie and Dr. Bones was so thorough, patient, and sweet with my daughter. She is so personable and does not rush you out the door. I am so glad I found her!"
"I was so nervous about getting my son's tongue tie released and had no "in network" referrals, so I went to Coastal ENT on a whim and I am so glad that I did. Dr. Bones was patient and thorough with her explanation to me about the process and the recovery process for my son. She was so gentle with him and I am so grateful of what a wonderful job her and her team did."
"Dr. Bones was very patient in explaining things. She was also very careful herself, due to the current pandemic. She prescribed two antibiotics and I am already able to breathe much better."
"After a short time in the waiting area, Dr. Bones expertly used her scope to diagnose my situation, explained it to me very clearly and told me what I needed to do about it. One of the best experiences I've had In a doctor's office in my 64 years."
"Great doctor, highly professional"
"Dr. Bones was very patient and supportive. She explained everything she was going to do, so I could easily understand the procedure for her examining my vocal cords. Her explanationsOf what I needed to do for two weeks to regain my ability to speak more clearly were extremely helpful."
"Excellent Doctor and surgeon. I’m extremely happy with my results from sinus surgery, and, I will continue to recommend this procedure and Dr. Victoria Bones, for future reference."
"Was one of better doctor office experiences in a while. The doctors were running behind the the reception desk made sure to tell everyone as they walked in and offered rescheduling. Rather than sitting there frustrated I felt they cared about my time.Dr. Bones talked to me open an honestly and gave me a couple options. My procedure was quick and painless. Will go back if needed for anything. Wish I took my kid there when he needed tubes as a toddler.ThanksJoe"
"Dr. Bones was so thorough and attentive. It was nice feeling like she and her staff really cared. Dr. Bones took the time to understand the issue and walked through an entire game plan to resolve the root problem. I left very hopeful that my chronic ailment would be addressed."
"Dr. Bones was professional, patient and kind. My son was A little nervous, she thoroughly explained the procedure and asked him if he had any questions prior to examining him. Her soft voice, and gentle actions kept him calm. I am extremely grateful for such a positive experience."
"Dr. Bones is a skilled doctor and a good communicator with an efficient office staff."
"I have been going to Coastal with my son's for years and they are one of the best practices around. I HIGHLY recommend them!!"
"I was referred to Dr. Bones by my allergist. I found Dr. Bones to be friendly with a good bed-side manner. She seems to be an excellent physician."
"Very friendly and professional environment. The girls at the desk were so helpful and pleasant. I met with Dr. Bones. She was also pleasant and very knowledgeable. She took her time and answered any concerns I had! They have all necessary equipment for diagnostic testing on premises and that’s a plus!"
"Dr. Bones was amazing with my son . She has very good bedside manners. She listened to my concerns about my son and made suggestion on what actions to take next. Her patience, attention to detail, knowledge of her craft, and kindness will be the reasons why we will be back. Thank you Dr. Bones!!!"
"Dr. Bones was very nice and very professional."
"I had a great experience at Coastal...with the staff , office and Doctor Victoria Bones....everyone was friendly and efficient...Dr.Bones is is a great listener and awesome doctor.I left there a very happy and satisfied patient who be using Coastal from now on."
"I have had 2 appointments with Dr. Bones. She takes the time to hear everything you need to tell her. I have been scoped by 2 other doctors and she was by far the most gentle. I recommend her."
"Dr Bones was knowledgeable, professional, proficient and kind. I was so pleased with her excellent examination on my daughter."
"Super friendly, extremely helpful, 10/10 and I don't even like doctor visits! Would highly recommend."
"Dr. Bones is excellent. She listened to my concerns and symptoms and provided suggestions to deal with my medical issue. The office staff is helpful and professional."
"Staff is friendly. Waiting area is comfortable. Dr. Bones is pleasant, patient, competent and explain things well. I highly recommend her for ENT care."
"Dr. Bones is the best!! I first went to an ENT at another practice for treatment of my ear issue. I made a big mistake and I suffered in discomfort for weeks. I’m glad I was able to find Dr. Bones as she not only immediately correctly diagnosed my issue and gave me relief from my discomfort but she was gentle and gave me a pain free visit. She took the time to explain what was going on and displayed empathy. I’d recommend her to anyone!"
"Dr. Husain was friendly and knowledgeable, explained everything to me and what the procedure I am going to need would be like. It is easy to make an appointment once you get someone on the line, though getting someone on the phone is quite difficult, as there is a long wait no matter when you call. sometimes over 10 mins, easily. That is the only downside, though! Aside from that, the staff was helpful and friendly, and I was able to get in soon with my appointment, they were not delayed by weeks and weeks, which is always a plus. The doc was great and Dr. Bones was also very kind and knowledgeable. I highly recommend this practice."
"I would like to thank Dr.Bones for my surgery she gave me life again and not ashamed to talk !I love it thank you so much! Excellent job !!I can’t thank u enough!! Thank u Dr.Husain for referring me to Dr Bones👏"
"The entire experience was smooth as silk, from the receptionists, to the initial screening. The doctor listened to my issue and gave me clear instructions on how I should care for my ears. I would highly recommend."
"Dr. Bones is GREAT!! She literally helped diagnose my daughter quickly and has made this process so easy and stress-free. She’s addressed all my concerns and is very attentive. Would recommend her to anyone. The only reason I can’t give a 5 star review is because the ladies in the front, the receptionists, were very rude and I really didn’t appreciate it."
"Dr. Bones is the best ENT I have ever seen. I refer every in my family to her. She's very caring and explains everything perfectly"
"Dr Bones is great she answers your questions and does all she can to resolve them"
"Great experience! DR. and staff very friendly. Very clean office. Follows all safety rules."
"Office staff was very friendly and informative. The doctor was pleasant, thorough, and took the time to explain everything to me. I would definitely recommend this office. Happy to have had the opportunity to come here."
"Having problems with my throat for months. Went to Dr. Bones and she was able to diagnose problem. As of this writing I am feeling much better. She was great explaining procedure she performed and explained her finding easily. Wonderful bed side manner would recommend highly."
"Dr.Bones is the best of professionals. She takes her time and listens attentively. She answers all your questions. Extremely gentle during procedures. I always feel better when leaving the office. I call her my guardian angel."
"I just want to say how grateful I am for Dr. Bones at Coastal ENT in Holmdel. After being seen by a different practice and suffering unnecessary bleeding and infection from a ear wax procedure Dr Bones accommodated my last minute emergency in her office. I could not hear out of my right ear when I arrived at her office. Despite feeling scared and a bit traumatized by my previous experience I found Dr Bones to be so gentle, kind, understanding and above all else professional. Best of all after leaving her practice I could hear again. To make sure all was good I went back for a follow up a week later where she proceeded to make sure all was cleared up and healed. Doctor Bones was wonderful and I would highly recommend her. I also recommend the entire practice as they were all very accommodating. ⭐️⭐️⭐️⭐️⭐️"
"After getting a bad ear infection that no one, even the hospital could figure out, I was so happy to find Dr. Bones here. She got me in quickly and the entire "new patient" process was very easy. The front desk staff have all been polite and efficient each time I've had to return for follow up appointments. So glad to have found them for my future ENT issues!"